Technology Requirements for Online Courses

This document discusses the general technology requirements students should be aware of when taking an online course.

Canvas Supported Browsers

Canvas runs on Mac, Windows, Linux, and mobile device operating systems iOS and Android. Download the free Canvas App for use on your mobile device or tablet. Canvas recommends using the newest version of the following browsers and applications. 

  • Chrome
  • Firefox
  • Safari
  • Internet Explorer 
  • Canvas recommends you use Chrome, Firefox, or Safari.  

Check Your Browser:

Make sure you browser is up to date with the following browser check.

Canvas Tier 1 Support

If you run into any trouble using Canvas, please contact Tier 1 Support directly. Tier 1 Support is located under the Help menu (question mark icon) on the black navigation bar. You can call, email, or chat directly with a support person. Support is available 24/7, 365 days a year.

Campus Technology Services

If you are having trouble with one of your UW-Parkside accounts (Rangermail, Solar, etc.), please contact the Help Desk right away. The Help Desk is located in Wyllie L107 (across from the library), or you can call them directly at 262-595-2444. Visit the website for Help Desk service hours.


UW-Parkside has a tool called Kaltura that allows you to record your computer screen, webcam, and/or microphone. Once you've made a recording, it gets uploaded to a place called My Media, and you can link to your media files from that menu (on the navigation bar and under Account on the black navigation bar).

Please review the Kaltura resources to familiarize yourself with the tool:

Kaltura Capture Recording -

Kaltura Personal Capture -


Zoom is UW-Parkside's video-conferencing software. You can access Zoom from the navigation bar on the left. This is where I will hold office hours each week, and any additional virtual meetings you may want to setup with me. Please familiarize yourself with Zoom in case you plan to use it for office hours in the future. 


Turnitin is UW-Parkside's anti-plagiarism software. Any time you submit an assignment to a folder that has Turnitin enabled (which will be most of the assignments in this course), you will receive an originality score for your work.

Turnitin is less about catching plagiarism and more about ensuring that students understand how to properly cite the sources they use. Please make sure you understand how to review your originality report. Anything flagged excessively will be reviewed. You will want to read through the University's plagiarism policy if you haven't done so already, and learn more about Turnitin here:

Turnitin - How Students Can View Feedback -

Keywords:student, technology, requirement, online, course, Canvas, Zoom, Kaltura, internet, browser   Doc ID:120804
Owner:Hannah I.Group:UW Parkside
Created:2022-08-22 07:01 CSTUpdated:2022-08-22 07:05 CST
Sites:UW Parkside
Feedback:  0   0