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As with all technology and services, students may experience the occasional error while trying to initiate Honorlock for a quiz. Here are some of the most commonly reported issues and how to fix them. Most problems can be fixed within a couple of clicks.
Stuck at Password Screen
Upon launching the quiz, Honorlock will ask you to close your other browser tabs. If it tells tells you that there are -1 tabs left to close, this results from Honorlock not being given the proper permissions in Google Chrome. Visit Honorlock's Knowledgebase to learn more and see the steps to fixing this error.