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Okta - Adding a New Device

This article will teach you how to add a device to (or remove a device from) your Okta account.

ADDING A COMPUTER (OR OTHER DEVICE) TO YOUR ACCOUNT:

Follow these instructions


ADDING A NEW PHONE TO YOUR ACCOUNT

After you have completed your initial enrollment, download and open the Okta Verify app on the new phone.

  1. Tap the "Add account" button to add an account to the device and follow the steps 

    Get Started, Next, Add Account, Organization, Skip, Yes Ready to Scan

    If you have not already enrolled, you will only see a "Get Started" button. Follow step 1 on your phone, then sign-in to myapps.uwp.edu on your computer and click Setup under Okta Verify. Afterward, you can scan the QR code displayed on your computer with your phone to enroll. 


  2. Open your Okta dashboard on a computer browser (separate from your phone) and go to Settings.

    Dashboard, Settings

  3. On your accounts page, in the "Security Methods" panel, you will see an Okta Verify section. Click "Set up another" in that section. 

    Security Methods, Okta Verify, Set up another

  4. Verify with your password

    Verify with your Password

  5. Click Set up


    Click Set up

  6. Scan the QR code displayed on your computer with your phone.

    Scan the QR code displayed on your computer with your phone

    NOTE: THIS IS AN EXAMPLE FOR THIS KB ARTICLE. THIS IS NOT THE QR CODE FOR YOUR ACCOUNT.

    If you clicked Set up in the previous step, you QR code will be displayed on your computer, not on your phone. REMEMBER: You cannot scan a QR code, displayed ON your phone, WITH, your phone.


  7. Tap "Not now" on your phone to decline biometric authentication for your account. (UW-Parkside CTS does not provide support for biometric authentication methods)



  8. You can set the account as your new default account or Skip to keep your current account as the default.

    Set as Default or Skip

  9. Once complete, your Okta dashboard will have a brief notification congratulating you on a successful enrollment

    Successfully enrolled device


REMOVING A DEVICE FROM YOUR ACCOUNT


To deactivate an old device, click the "Remove" button next to the intended device displayed in the Security Methods panel. Then confirm and authenticate. 

Security Methods, Okta Verify, Remove

Removal Confirmation

Successful Removal



KeywordsNew, Device, Enroll, Phone, Computer, Verify, Fast, Pass, FastPass, Dash, Board, Security, Method, Account, MFA, Add, Remove   Doc ID133261
OwnerRyan T.GroupUW Parkside
Created2023-12-07 15:55:44Updated2023-12-18 14:21:44
SitesUW Parkside
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