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Qualtrics Service Status

Qualtrics service status information
System Status

All Systems Operational

Surveys Operational
Survey Taking ? Operational
Survey Editing ? Operational
Distributions Operational
Email ? Operational
SMS (Text) ? Operational
Logins ? Operational
Data Processing ? Operational
Projects ? Operational
Administration ? Operational
Dashboards ? Operational
Reports ? Operational
Workflows ? Operational
Ticketing ? Operational
API / Developer Platform ? Operational
Website / App Insights ? Operational
WAI Project Editing ? Operational
Session Replay ? Operational
Visitor Intercept Display ? Operational
Stats iQ & Text iQ ? Operational
XM Community ? Operational
XM Directory & Contacts Operational
XM Directory Automations ? Operational
XM Directory Imports ? Operational
Directory Contacts ? Operational
Discover Studio Operational
Endpoint: https://cxstudio.clarabridge.net/dashboard/ ? Operational
US Endpoint: https://studio.us1.qualtrics.io/dashboard/ ? Operational
Canada Endpoint: https://studio.ca1.qualtrics.io/dashboard/ ? Operational
UK Endpoint: https://studio.eu2.qualtrics.io/dashboard/ ? Operational
EU Endpoint: https://studio.fra1.qualtrics.com/dashboard/ ? Operational
ANZ Endpoint: https://studio.aus1.qualtrics.io/dashboard/ ? Operational
FedRAMP Endpoint: https://studio.gov1.qualtrics.com/ ? Operational
Support Operational
Product Documentation ? Operational
Live Support ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Scheduled Maintenance

Discover Maintenance Nov 24, 2025 01:00-03:00 UTC

There will be a regularly scheduled maintenance window for Discover every Sunday from 8:00-10:00PM US ET. Users may be unable to access Discover Applications intermittently or persistently for the duration of the maintenance activity.
Posted on Nov 18, 2025 - 17:33 UTC
Nov 22, 2025

No incidents reported today.

Nov 21, 2025

No incidents reported.

Nov 20, 2025
Dashboard issues in FedRAMP environment
Resolved - This incident has been resolved.
Nov 20, 02:17 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Nov 20, 02:13 UTC
Update - We are continuing to investigate this issue.
Nov 20, 02:09 UTC
Investigating - We are currently investigating dashboard latency in the FedRAMP environment. Users may experience latency loading dashboards during this time.
Nov 18, 21:35 UTC
Nov 19, 2025

No incidents reported.

Nov 18, 2025
Workflow issues in Singaporean region
Resolved - This incident has been resolved.
Nov 18, 18:01 UTC
Investigating - We are currently investigating an issue with Workflows in the Singaporean region. Users may notice new workflow runs are queued during this time.
Nov 18, 17:12 UTC
Discover Studio and Designer intermittent issues
Resolved - This incident has been resolved.
Nov 18, 14:54 UTC
Monitoring - All components are up and stable. We are monitoring it.
Nov 18, 13:27 UTC
Identified - The issue has been identified due to Cloudflare issue and awaiting a response from Cloudflare.
Nov 18, 12:51 UTC
Nov 17, 2025
Discover Maintenance
Completed - The scheduled maintenance has been completed.
Nov 17, 03:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 17, 01:00 UTC
Scheduled - There will be a regularly scheduled maintenance window for Discover every Sunday from 8:00-10:00PM US ET. Users may be unable to access Discover Applications intermittently or persistently for the duration of the maintenance activity.
Nov 10, 23:52 UTC
Nov 16, 2025

No incidents reported.

Nov 15, 2025
Login and Dashboard issues in FedRAMP environment
Resolved - We experienced an issue impacting access to the Qualtrics platform and all services including dashboards, Studio Dashboards, and Session replay recordings in the FedRAMP environment.
Nov 15, 06:30 UTC
Nov 14, 2025

No incidents reported.

Nov 13, 2025

No incidents reported.

Nov 12, 2025

No incidents reported.

Nov 11, 2025
ETL Workflow task issues in European Region
Resolved - This incident has been resolved.
Nov 11, 04:39 UTC
Investigating - We are currently investigating this issue. The user will see their ETL workflow tasks fail with error messages like the following: "Job cannot be dispatched"
Nov 11, 03:37 UTC
Nov 10, 2025
Discover Maintenance
Completed - The scheduled maintenance has been completed.
Nov 10, 03:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 10, 01:00 UTC
Update - We will be undergoing scheduled maintenance during this time.
Nov 8, 23:31 UTC
Scheduled - There will be a scheduled maintenance window for Discover every Sunday from 8:00-10:00PM US ET. Users may be unable to access Discover Applications intermittently or persistently for the duration of the maintenance activity.
Nov 6, 17:35 UTC
Nov 9, 2025
Discover Maintenance
Completed - The scheduled maintenance has been completed.
Nov 9, 13:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 9, 13:00 UTC
Scheduled - There will be a scheduled 30 minutes maintenance for Discover on Saturday November 9th at 8:00AM US ET. Users may be unable to access Discover Applications intermittently or persistently for the duration of the maintenance activity.
Nov 7, 21:23 UTC
Discover Maintenance
Completed - The scheduled maintenance has been completed.
Nov 9, 01:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 9, 01:00 UTC
Scheduled - There will be a scheduled 30 minutes maintenance for Discover on Saturday November 8th at 8:00PM US ET. Users may be unable to access Discover Applications intermittently or persistently for the duration of the maintenance activity.
Nov 6, 17:33 UTC
Nov 8, 2025
XM Directory issues in Canadian Region
Resolved - The issue has been resolved.
Nov 8, 14:10 UTC
Investigating - We are currently investigating an issue with viewing recently created or updated contacts in the Canadian Region.
Nov 8, 13:57 UTC
Discover Maintenance
Completed - The scheduled maintenance has been completed.
Nov 8, 13:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 8, 13:00 UTC
Scheduled - There will be a scheduled 30 minutes maintenance for Discover on Saturday November 8th at 8:00AM US ET. Users may be unable to access Discover Applications intermittently or persistently for the duration of the maintenance activity.
Nov 7, 20:25 UTC
Intermittent issues with CX Studio
Resolved - This incident has been resolved.
Nov 8, 05:24 UTC
Investigating - CX Studio is experiencing issues intermittently. Started around 4:30 PM EST.
Studio dashboards widgets, access to connectors and designer may not be available.
Nov 8, 05:01 UTC
Intermittent issues with CX Studio
Resolved - The issue has been resolved.
Nov 8, 04:11 UTC
Investigating - CX Studio is experiencing issues intermittently. Started around 4:30 PM EST.
Studio dashboards widgets, access to connectors and designer may not be available.
Nov 8, 02:35 UTC
Discover Maintenance
Completed - The scheduled maintenance has been completed.
Nov 8, 01:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 8, 01:00 UTC
Scheduled - There will be a scheduled 30 minutes maintenance for Discover on Friday November 7th at 8:00PM US ET. Users may be unable to access Discover Applications intermittently or persistently for the duration of the maintenance activity.
Nov 7, 17:37 UTC
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Disclaimer: This page reports issues that have occurred at a data center wide level, which may or may not have impacted your particular Qualtrics account. Except as expressly and separately confirmed in writing by Qualtrics, the existence and presence of issues on this page does not automatically entitle you, the Customer, to any “Fee Credits” (as defined in the Order Form, Master Services Agreement or General Terms and Conditions between you and Qualtrics) unless and until you have filed a support ticket with Qualtrics and Qualtrics has validated and confirmed that (i) the general issue reported on this page has, in fact, impacted your Qualtrics account; and (ii) the nature of the issue entitles you to Fee Credits in accordance with your contract with Qualtrics.

 


Keywords:
Qualtrics service status 
Doc ID:
119970
Owned by:
Linda W. in UW Parkside
Created:
2022-07-28
Updated:
2022-07-28
Sites:
UW Parkside
Campus Technology Services