Canvas Service Status

Instructure service status information

To view uptime history for your instance of Canvas, click here.

All Systems Operational

Uptime over the past 90 days. View historical uptime.
Instructure Operational
Canvas Operational
Canvas LMS Operational
Canvas Catalog Operational
Canvas Commons Operational
Canvas Credentials Operational
Canvas Data 2 Operational
Canvas Mobile Operational
Canvas Studio Operational
Canvas Portfolio Operational
Student ePortfolios Operational
Student Pathways Operational
Canvas Career Operational
SIS Platform Operational
90 days ago
100.0 % uptime
Today
SIStemic Operational
90 days ago
100.0 % uptime
Today
DataSync Operational
90 days ago
100.0 % uptime
Today
Elevate Operational
Elevate Data Quality Operational
Elevate Data Sync Operational
Elevate Standards Alignment Operational
Impact Operational
Learn Platform Operational
Mastery Operational
Mastery Connect Operational
Item Bank Operational
Online Testing Operational
Support Tools Operational
Support: Phones/Chat Operational
Support: Webform/email Operational
AWS Region Operational
ca-central-1 Operational
eu-central-1 Operational
eu-west-1 Operational
us-east-1 Operational
us-west-2 Operational
ap-southeast-1 Operational
ap-southeast-2 Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Jul 17, 2026

No incidents reported today.

Jul 16, 2026
Unexpected Errors Or Failed Requests When Using AI Tools In Canvas
Resolved - Users may have encountered failed requests or errors stating "An unexpected error occurred" when utilizing AI tools in Canvas.
Jul 16, 12:30 MDT
Users may encounter errors when trying to access Canvas, Catalog, Mastery Connect or Portfolio
Resolved - This issue has been resolved and all Instructure products are working as intended.
Jul 16, 06:21 MDT
Monitoring - A fix has been implemented in all regions for all affected products. We are currently monitoring the results.
Jul 16, 05:57 MDT
Update - We are continuing to work on a fix for this issue.
Jul 16, 05:52 MDT
Update - We are continuing to work on a fix for this issue.
Jul 16, 05:38 MDT
Update - Mastery Connect is accessible once again. Our team is monitoring it, while working on restoring other impacted services in all regions.
Jul 16, 05:26 MDT
Update - We are continuing to work on a fix for this issue.
Jul 16, 05:13 MDT
Update - We are continuing to work on a fix for this issue.
Jul 16, 05:03 MDT
Update - We are continuing to work on a fix for this issue.
Jul 16, 04:48 MDT
Update - Canvas and our other impacted services are now accessible from our EU servers once again. Our team is monitoring this and working on restoring access to other regions as well.
Jul 16, 04:31 MDT
Update - AWS Cloudfront has a global outage. We are investigating the issue together with AWS experts. Their team is providing updates from their end here: https://health.aws.amazon.com/health/status
Jul 16, 04:17 MDT
Identified - AWS Cloudfront has a global outage. We are investigating the issue together with AWS experts. Their team is providing updates from their end here: https://health.aws.amazon.com/health/status
Jul 16, 04:03 MDT
Update - AWS Cloudfront has a global outage. We are investigating the issue together with AWS experts. Their team is providing updates from their end here: https://health.aws.amazon.com/health/status
Jul 16, 03:53 MDT
Update - AWS Cloudfront has a global outage. We are investigating the issue together with AWS experts. Their team is providing updates from their end here: https://health.aws.amazon.com/health/status
Jul 16, 03:38 MDT
Update - AWS Cloudfront has a global outage. We investigating the issue together with AWS experts. You can follow updates from their team here: https://health.aws.amazon.com/health/status
Jul 16, 03:27 MDT
Update - AWS Cloudfront has a global outage. We investigating the issue together with AWS experts. You can follow updates from their team here: https://health.aws.amazon.com/health/status
Jul 16, 03:13 MDT
Update - We are continuing to investigate this issue.
Jul 16, 02:56 MDT
Update - We are continuing to investigate this issue.
Jul 16, 02:49 MDT
Update - We are continuing to investigate this issue.
Jul 16, 02:46 MDT
Update - We are continuing to investigate this issue.
Jul 16, 02:35 MDT
Update - We are continuing to investigate this issue.
Jul 16, 02:24 MDT
Investigating - We are currently investigating this issue.
Jul 16, 02:22 MDT
Jul 15, 2026
Canvas User pages not accessible.
Resolved - This incident has been resolved.
Jul 15, 19:12 MDT
Monitoring - A fix has been implemented and we are monitoring the results.
Jul 15, 18:58 MDT
Investigating - We are currently investigating this issue.
Jul 15, 18:38 MDT
Jul 14, 2026
Roll Call database misconfiguration for some users
Resolved - This incident has been resolved.
Jul 14, 16:14 MDT
Update - We are continuing to work on a fix for this issue.
Jul 14, 15:58 MDT
Update - We are continuing to work on a fix for this issue.
Jul 14, 14:24 MDT
Update - We are continuing to work on a fix for this issue.
Jul 14, 12:54 MDT
Update - Users will see a notification that Roll Call is down for maintenance when attempting to access
Jul 14, 09:36 MDT
Identified - The issue has been identified and a fix is being implemented.
Jul 14, 09:36 MDT
Investigating - We are currently investigating this issue.
Jul 14, 09:28 MDT
Jul 13, 2026

No incidents reported.

Jul 12, 2026
A small subset of users may experience page errors when accessing Canvas.
Resolved - This incident has been resolved.
Jul 12, 13:21 MDT
Investigating - We are currently investigating this issue.
Jul 12, 13:02 MDT
Jul 11, 2026

No incidents reported.

Jul 10, 2026

No incidents reported.

Jul 9, 2026

No incidents reported.

Jul 8, 2026

No incidents reported.

Jul 7, 2026

No incidents reported.

Jul 6, 2026
Some Users May Encounter Errors When Attempting To Log Into Canvas
Resolved - This incident has been resolved.
Jul 6, 15:22 MDT
Monitoring - A fix has been implemented and we are monitoring the results.
Jul 6, 15:07 MDT
Identified - The issue has been identified and a fix is being implemented.
Jul 6, 13:56 MDT
Investigating - We are currently investigating this issue.
Jul 6, 13:45 MDT
Jul 5, 2026

No incidents reported.

Jul 4, 2026

No incidents reported.

Jul 3, 2026

No incidents reported.

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Keywords:
Canvas service status 
Doc ID:
119967
Owned by:
Linda W. in UW Parkside
Created:
2022-07-28
Updated:
2022-07-28
Sites:
UW Parkside
Campus Technology Services