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Canvas Service Status

Instructure service status information

To view uptime history for your instance of Canvas, click here.

All Systems Operational

Uptime over the past 90 days. View historical uptime.
Instructure Operational
Canvas Operational
Canvas LMS ? Operational
Canvas Catalog Operational
Canvas Commons Operational
Student ePortfolios Operational
Canvas Studio Operational
Canvas Credentials Operational
Canvas Mobile Operational
Student Pathways Operational
Canvas Data 2 Operational
SIS Platform Operational
90 days ago
100.0 % uptime
Today
SIStemic Operational
90 days ago
100.0 % uptime
Today
DataSync Operational
90 days ago
100.0 % uptime
Today
Elevate Operational
Elevate Data Quality Operational
Elevate Data Sync Operational
Elevate Standards Alignment Operational
Impact Operational
Learn Platform Operational
Mastery Operational
Mastery Connect Operational
Item Bank Operational
Online Testing Operational
Support Tools Operational
Support: Phones/Chat Operational
Support: Webform/email Operational
AWS Region Operational
ca-central-1 ? Operational
eu-central-1 ? Operational
eu-west-1 ? Operational
us-east-1 ? Operational
us-west-2 ? Operational
ap-southeast-1 ? Operational
ap-southeast-2 ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Oct 31, 2025

No incidents reported today.

Oct 30, 2025

No incidents reported.

Oct 29, 2025

No incidents reported.

Oct 28, 2025

No incidents reported.

Oct 27, 2025

No incidents reported.

Oct 26, 2025

No incidents reported.

Oct 25, 2025

No incidents reported.

Oct 24, 2025

No incidents reported.

Oct 23, 2025
LearnPlatform Portal is Down due to Database connectivity
Resolved - This incident has been resolved.LearnPlatform Portal is now operational for users. The issue is resolved.
Oct 23, 08:40 MDT
Update - LearnPlatform Portal is now operational for users. The issue is resolved.
Oct 23, 08:36 MDT
Identified - LearnPlatform portal is down due to database connectivity issues. The engineering team has identified the problem and is working to resolve it. Users may see a 502 Bad Gateway status page after logging in. We are monitoring the situation and will update the page frequently.
Oct 23, 07:38 MDT
Some users may be experiencing slowness or timeout errors when accessing Canvas
Resolved - This incident has been resolved.
Oct 23, 07:41 MDT
Monitoring - A fix has been implemented and we are monitoring the results.
Oct 23, 07:38 MDT
Identified - The issue has been identified and a fix is being implemented.
Oct 23, 07:26 MDT
Update - We are continuing to investigate this issue.
Oct 23, 07:09 MDT
Update - We are continuing to investigate this issue.
Oct 23, 06:46 MDT
Update - We are continuing to investigate this issue.
Oct 23, 06:29 MDT
Investigating - We are currently investigating this issue.
Oct 23, 05:48 MDT
Oct 22, 2025

No incidents reported.

Oct 21, 2025
Some users may be experiencing slowness or timeout errors when accessing Canvas
Resolved - This incident has been resolved.
Oct 21, 00:06 MDT
Investigating - We are currently investigating this issue.
Oct 20, 23:33 MDT
Oct 20, 2025
Customers in IAD Region have been experiencing issues due to an Amazon Web Services incident.
Resolved - This incident has been resolved.
Oct 20, 19:02 MDT
Update - Canvas and Mastery Connect are now accessible, and our engineers are monitoring for stability.
Oct 20, 18:40 MDT
Update - Canvas and Mastery Connect are now accessible, and our engineers are monitoring for stability.
Oct 20, 18:13 MDT
Update - Canvas and Mastery Connect are now accessible, and our engineers are monitoring for stability.
Oct 20, 17:45 MDT
Monitoring - Canvas and Mastery Connect are now accessible for most users, and our engineers are monitoring for stability. All users affected will have access shortly.
Oct 20, 17:16 MDT
Update - Mastery Connect is now accessible, and we are in the process of making Canvas accessible to all affected users.
Oct 20, 16:47 MDT
Update - Mastery Connect is now accessible, and we are in the process of making Canvas accessible to all affected users.
Oct 20, 16:46 MDT
Update - We are continuing to work with Amazon Web Services looking into our Canvas, Mastery Connect and other Instructure products being down
Oct 20, 16:18 MDT
Update - We are continuing to work with Amazon Web Services looking into our Canvas, Mastery Connect and other Instructure products being down
Oct 20, 15:58 MDT
Update - We are continuing to work with Amazon Web Services looking into our Canvas, Mastery Connect and other Instructure products being down
Oct 20, 15:49 MDT
Update - We are continuing to work with Amazon Web Services looking into our Canvas, Mastery Connect and other Instructure products being down
Oct 20, 15:04 MDT
Update - We are continuing to work with Amazon Web Services looking into our Canvas, Mastery Connect and other Instructure products being down
Oct 20, 15:03 MDT
Update - We are continuing to work with Amazon Web Services looking into our Canvas, Mastery Connect, Mobile login and other Instructure products being down
Oct 20, 15:02 MDT
Update - We are continuing to work with Amazon Web Services looking into our Canvas, Mastery Connect and other Instructure products being down
Oct 20, 14:26 MDT
Update - We are continuing to work with Amazon Web Services looking into our Canvas, Mastery Connect and other Instructure products being down
Oct 20, 14:24 MDT
Update - We are continuing to work with Amazon Web Services looking into our Canvas, Mastery Connect and other Instructure products being down
Oct 20, 14:21 MDT
Update - We are continuing to work with Amazon Web Services looking into our Canvas, Mastery Connect and other Instructure products being down
Oct 20, 14:18 MDT
Update - We are continuing to work with Amazon Web Services looking into our Canvas, Mastery Connect and other Instructure products being down
Oct 20, 13:59 MDT
Update - We are continuing to work with Amazon Web Services looking into our Canvas, Mastery Connect and other Instructure products being down
Oct 20, 13:23 MDT
Update - We are continuing to work with Amazon Web Services looking into our Canvas, Mastery Connect and other Instructure products being down
Oct 20, 12:48 MDT
Update - We are continuing to work with Amazon Web Services looking into our Canvas, Mastery Connect and other Instructure products being down
Oct 20, 12:12 MDT
Update - We are continuing to work with Amazon Web Services looking into our Canvas, Mastery Connect and other Instructure products being down
Oct 20, 11:37 MDT
Update - We are continuing to work with Amazon Web Services looking into our Canvas, Mastery Connect and other Instructure products being down
Oct 20, 11:07 MDT
Update - We are still working to resolve the ongoing outage affecting Canvas, Mastery Connect, and other Instructure products.
Oct 20, 10:31 MDT
Update - We are currently waiting for full recovery due to an ongoing Amazon Web Services incident. You can follow the status of the issue at https://health.aws.amazon.com/health/status
Oct 20, 07:28 MDT
Update - We are continuing to work on a fix for this issue.
Oct 20, 06:50 MDT
Identified - Due to an ongoing incident with Amazon Web Services, customers may experience error messages when trying to access our products.
Oct 20, 06:10 MDT
Update - We are continuing to monitor for any further issues.
Oct 20, 06:06 MDT
Update - We are continuing to monitor for any further issues.
Oct 20, 05:49 MDT
Update - We are continuing to monitor for any further issues.
Oct 20, 05:48 MDT
Update - We are continuing to monitor for any further issues.
Oct 20, 05:44 MDT
Update - We are continuing to monitor for any further issues.
Oct 20, 04:31 MDT
Monitoring - Amazon Web Services is reporting signs of recovery. We are continuing to monitor our services.
Oct 20, 03:49 MDT
Update - Amazon Web Services applied initial mitigations and are observing early signs of recovery for some impacted Amazon Web Services. We are monitoring our services and will post additional updates soon.
Oct 20, 03:28 MDT
Update - Amazon Web Services confirmed significant error rates for requests made to the DynamoDB endpoint in the US-EAST-1 Region. This issue also affects other Amazon Web Services in the US-EAST-1 Region.
Oct 20, 02:50 MDT
Update - We are continuing to work on a fix for this issue.
Oct 20, 02:43 MDT
Update - We are continuing to work on a fix for this issue.
Oct 20, 02:25 MDT
Update - Amazon Web Services confirmed increased error rates and latencies for multiple Amazon Web Services in the US-EAST-1 Region. Next update from Amazon Web Services is expected in 45 minutes or sooner if there is additional information to share.
Oct 20, 01:56 MDT
Identified - The issue appears to be caused by an operational issue affecting multiple services at Amazon Web Services: https://health.aws.amazon.com/health/status
Oct 20, 01:28 MDT
Investigating - We are currently investigating this issue.
Oct 20, 01:04 MDT
Oct 19, 2025

No incidents reported.

Oct 18, 2025

No incidents reported.

Oct 17, 2025
Some users may be experiencing slowness or timeout errors when accessing Canvas
Resolved - This incident has been resolved.
Oct 17, 07:42 MDT
Identified - The issue has been identified and a fix is being implemented.
Oct 17, 07:24 MDT
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Keywords:
Canvas service status 
Doc ID:
119967
Owned by:
Linda W. in UW Parkside
Created:
2022-07-28
Updated:
2022-07-28
Sites:
UW Parkside
Campus Technology Services