Canvas Service Status

Instructure service status information

To view uptime history for your instance of Canvas, click here.

All Systems Operational

Uptime over the past 90 days. View historical uptime.
Instructure Operational
Canvas Operational
Canvas LMS Operational
Canvas Catalog Operational
Canvas Commons Operational
Canvas Credentials Operational
Canvas Data 2 Operational
Canvas Mobile Operational
Canvas Studio Operational
Canvas Portfolio Operational
Student ePortfolios Operational
Student Pathways Operational
SIS Platform Operational
90 days ago
100.0 % uptime
Today
SIStemic Operational
90 days ago
100.0 % uptime
Today
DataSync Operational
90 days ago
100.0 % uptime
Today
Elevate Operational
Elevate Data Quality Operational
Elevate Data Sync Operational
Elevate Standards Alignment Operational
Impact Operational
Learn Platform Operational
Mastery Operational
Mastery Connect Operational
Item Bank Operational
Online Testing Operational
Support Tools Operational
Support: Phones/Chat Operational
Support: Webform/email Operational
AWS Region Operational
ca-central-1 Operational
eu-central-1 Operational
eu-west-1 Operational
us-east-1 Operational
us-west-2 Operational
ap-southeast-1 Operational
ap-southeast-2 Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

May 13, 2026

No incidents reported today.

May 12, 2026
Some users cannot add enrollments to Catalog
Resolved - This incident has been resolved.
May 12, 05:32 MDT
Identified - The issue has been identified and a fix is being implemented.
May 12, 01:33 MDT
Investigating - We are currently investigating this issue.
May 11, 23:53 MDT
May 11, 2026
Canvas is Available for Most Users. Canvas Beta and Canvas Test are also available.
Resolved - All Canvas environments are available.
May 11, 16:21 MDT
Update - We are continuing to monitor for any further issues.
May 11, 16:19 MDT
Monitoring - Canvas Beta and Canvas Test are now available.
May 11, 16:18 MDT
Update - Canvas is now available for most users.

Canvas Beta and Canvas Test remain in maintenance.
May 7, 21:17 MDT
Update - Instructure has placed Canvas, Canvas Beta and Canvas Test in maintenance mode. We anticipate being up soon, and will provide updates as soon as possible
May 7, 17:37 MDT
Investigating - We are currently investigating this issue.
May 7, 14:41 MDT
Some users are having difficulties logging into Student ePortfolios
Resolved - This incident has been resolved.
May 11, 09:52 MDT
Investigating - We are currently investigating an issue where some users are having difficulties logging into Student ePortfolios. This is not affecting customers.
May 7, 11:21 MDT
UI Elements in New Quizzes are not loading for users.
Resolved - This incident has been resolved.
May 11, 07:39 MDT
Monitoring - A fix has been implemented and we are monitoring the results.
May 11, 07:34 MDT
Investigating - We are currently investigating this issue.
May 11, 07:26 MDT
Some users may be experiencing slowness when accessing Canvas.
Resolved - Some users may be experiencing slowness when accessing Canvas.
May 11, 07:16 MDT
May 10, 2026

No incidents reported.

May 9, 2026

No incidents reported.

May 8, 2026

No incidents reported.

May 7, 2026
Unsupported files for Groupdocs unable to render
Resolved - This incident has been resolved.
May 7, 11:37 MDT
Identified - The issue has been identified and a fix is being implemented.
May 7, 09:55 MDT
Some users may not see their data in Canvas Portfolio
Resolved - This incident has been resolved.
May 7, 03:45 MDT
Identified - The issue has been identified and a fix is being implemented.
May 7, 01:24 MDT
Investigating - We are currently investigating this issue.
May 7, 01:11 MDT
May 6, 2026
Confirmed Security Incident
Resolved - UPDATE - Canvas is fully operational, and we are not seeing any ongoing unauthorized activity.
As a precaution, we recommend customers follow security best practices, including enforcing MFA on privileged accounts, reviewing admin access, and rotating API tokens or keys where applicable.
This will be our final update via this status page for this incident. We will continue to provide updates as appropriate through other channels and are now communicating directly with impacted customers to provide organization-specific information and support.
May 6, 15:15 MDT
Update - We are continuing to investigate this issue.
May 6, 15:13 MDT
Update - We are providing an update on the security incident we advised you of yesterday. While our investigation continues alongside our outside forensics experts, at this stage we believe the incident has been contained.

Here are the steps we have taken since we became aware of the incident. We have:
- Revoked privileged credentials and access tokens associated with affected systems
- Deployed patches to enhance system security
- Out of an abundance of caution, we rotated certain keys, even though there is no evidence they were misused
- Implemented increased monitoring across all platforms

While we continue actively investigating, thus far, indications are that the information involved consists of certain identifying information of users at affected institutions, such as names, email addresses, and student ID numbers, as well as messages among users. At this time, we have found no evidence that passwords, dates of birth, government identifiers, or financial information were involved. If that changes, we will notify any impacted institutions.

Thank you for your patience as we work to resolve this matter. We sincerely regret any inconvenience or concern this may cause. We will continue to keep you apprised as our investigation progresses. For up-to-date information on specific systems, please continue to visit our status page.

Steve Proud
Chief Information Security Officer
May 2, 12:46 MDT
Investigating - Instructure recently experienced a cybersecurity incident perpetrated by a criminal threat actor. We are actively investigating this incident with the help of outside forensics experts. We are working quickly to understand the extent of the incident and actively taking steps to minimize its impact. Maintaining your trust is our highest priority, and we are committed to transparency throughout this process. We will provide new information as it is confirmed.

Steve Proud
Chief Information Security Officer
May 1, 16:30 MDT
Canvas Data 2 & Beta are available. Canvas Test Is Now Available
Resolved - Resolved: Canvas Data 2 & Beta are available. Canvas Test is now available.
May 6, 13:17 MDT
Update - Canvas Data 2 and Beta should now be available for all customers. Canvas Test remains under maintenance.

As more information becomes available we will update here.
May 4, 11:11 MDT
Update - Canvas Data 2 should now be available for all customers.

Canvas Beta & Test remain under maintenance.

As more information becomes available we will update here.
May 3, 19:24 MDT
Update - Canvas Data 2 should now be available for all customers.

Canvas Beta & Test remain under maintenance.

As more information becomes available we will update here.
May 3, 16:35 MDT
Update - Our team reissued certain application keys as a precautionary step, which requires end users to re-authorize access to those tools. Reissued application keys contain a timestamp in the name and will be visible to users during re-authorization. These are valid Instructure created keys and users should continue the authorization process. Please read the blog Application Key Timestamp Notice for more information. (https://community.instructure.com/en/discussion/665983/application-key-timestamp-notice)

We are continuing to review the issue and will provide updates here as more information becomes available.

Thank you for your patience.
May 2, 12:53 MDT
Update - Our investigation continues and Canvas Data 2 and Canvas Beta & Test remain under maintenance.
As more information becomes available we will update here.
May 1, 11:47 MDT
Update - Our investigation continues and Canvas Data 2 and Canvas Beta remain under maintenance.
As more information becomes available we will update here.
May 1, 08:09 MDT
Investigating - Some customers may be experiencing limited disruption to tools relying on API keys. Our team is actively investigating and has taken precautionary steps to help maintain service stability while we work to restore full functionality.

We are continuing to review the issue and will provide updates here as more information becomes available.

Thank you for your patience.
Apr 30, 17:06 MDT
May 5, 2026
Users utilizing Outcomes may run into errors or incorrect scores.
Resolved - This incident has been resolved.
May 5, 12:32 MDT
Update - We are continuing to investigate this issue.
May 5, 12:13 MDT
Update - We are continuing to investigate this issue.
May 5, 12:12 MDT
Investigating - We are currently investigating this issue.
May 5, 12:11 MDT
May 4, 2026
Canvas: Developer Keys page does not load contents
Resolved - This incident has been resolved.
May 4, 21:01 MDT
Investigating - We are currently investigating this issue.
May 4, 20:01 MDT
Some Users May Encounter Errors When Accessing Canvas
Resolved - This incident has been resolved. If you are still seeing page errors, please clear your browser cookies and cache.
May 4, 18:09 MDT
Investigating - We are currently investigating this issue.
May 4, 17:33 MDT
We are currently investigating reports of intermittent failures within the DocViewer conversion engine
Resolved - This incident has been resolved.
May 4, 17:41 MDT
Monitoring - A fix has been implemented and we are monitoring the results.
May 4, 17:36 MDT
Investigating - We are currently investigating this issue.
May 4, 16:54 MDT
Some users may experience slowness when accessing Canvas.
Resolved - This incident has been resolved.
May 4, 09:35 MDT
Monitoring - A fix has been implemented and we are monitoring the results.
May 4, 07:57 MDT
Investigating - We are currently investigating this issue.
May 4, 07:45 MDT
May 3, 2026
May 2, 2026
May 1, 2026
Apr 30, 2026
Apr 29, 2026

No incidents reported.

← Incident History Powered by Atlassian Statuspage

 


Keywords:
Canvas service status 
Doc ID:
119967
Owned by:
Linda W. in UW Parkside
Created:
2022-07-28
Updated:
2022-07-28
Sites:
UW Parkside
Campus Technology Services