ADDING A COMPUTER (OR OTHER DEVICE) TO YOUR ACCOUNT:

Follow these instructions

ADDING A NEW PHONE TO YOUR ACCOUNT

After you have completed your initial enrollment, download and open the Okta Verify app on the new phone.

1. Tap the "Add account" button to add an account to the device and follow the steps 
   
   
   
   

   If you have not already enrolled, you will only see a "Get Started" button. Follow step 1 on your phone, then sign-in to myapps.uwp.edu on your computer and click Setup under Okta Verify. Afterward, you can scan the QR code displayed on your computer with your phone to enroll. 

   
   
2. Open your Okta dashboard on a computer browser (separate from your phone) and go to Settings.
   
   
   
   
3. On your accounts page, in the "Security Methods" panel, you will see an Okta Verify section. Click "Set up another" in that section. 
   
   
   
   
4. Verify with your password
   
   
   
   
5. Click Set up
   
   
   
   
   
6. Scan the QR code displayed on your computer with your phone.
   
   
   
   NOTE: THIS IS AN EXAMPLE FOR THIS KB ARTICLE. THIS IS NOT THE QR CODE FOR YOUR ACCOUNT.
   
   If you clicked Set up in the previous step, your QR code will be displayed on your computer, not on your phone. REMEMBER: You cannot scan a QR code, displayed ON your phone, WITH, your phone.
   
   
   
7. Tap "Not now" on your phone to decline biometric authentication for your account. (UW-Parkside CTS does not provide support for biometric authentication methods)
   
   
   
   
8. You can set the account as your new default account or Skip to keep your current account as the default.
   
   
   
   
9. Once complete, your Okta dashboard will have a brief notification congratulating you on a successful enrollment
   
   

If you no longer have access to your previous device, call (262) 595-2444 and ask the CTS TechBar Technicians to reset the authenticators assigned to your account. Afterward, you will enroll the new device following the same Okta enrollment steps you have used previously.   

REMOVING A DEVICE FROM YOUR ACCOUNT

To deactivate an old device, click the "Remove" button next to the intended device displayed in the Security Methods panel. Then confirm and authenticate.