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Canvas - Course Dashboard Not Updating

If a course has recently been added to your Canvas account and it fails to appear on the Course Dashboard, its more than likely because your browser is displaying an old version of the page.

While browser caching generally allows for faster web page loading, it can cause trouble when there have been recent changes to a website. Sometimes your browser is still operating from a local copy of the website data in your browser cache that doesn’t match the latest version on the server. As a result, a web page may look incorrect or not function properly.

To resolve the issue, you'll need to force the web browser to discard what it already has in the cache then download the latest version of the site. 


How to Perform a Hard Refresh of Your Cache

Hold down the Shift key on your keyboard and click on the reload icon on your browser’s toolbar. 

Image of browser reload icon

There are also keyboard shortcuts to perform the equivalent hard refresh. Because there are multiple ways to do the same action, they will be listed below:

  • Chrome and Firefox for Windows: Press Ctrl+F5 (If that doesn’t work, try Shift+F5 or Ctrl+Shift+R).
  • Chrome and Firefox for Mac: Press Shift+Command+R.
  • Safari for Mac: There is no simple keyboard shortcut to force a hard refresh. Instead, press Command+Option+E to empty the cache, then hold down Shift and click Reload in the toolbar.




Keywords:canvas course dashboard browser cache missing update force instructor student   Doc ID:120582
Owner:Linda W.Group:UW Parkside
Created:2022-08-12 11:27 CSTUpdated:2022-08-12 13:23 CST
Sites:UW Parkside
Feedback:  3   0