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Qualtrics Service Status

Qualtrics service status information
System Status
Discover Connector Failures in European Regions
Investigating - We are currently investigating the Discover Connector issues being seen in our European regions.
Dec 15, 2025 - 00:56 UTC
Discover Maintenance
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 14, 2025 - 21:00 UTC
Update - We will be undergoing scheduled maintenance during this time.
Dec 14, 2025 21:00 - Dec 15, 2025 05:00 UTC
Scheduled - There will be an extended scheduled maintenance window for Discover on Sunday December 14th from 4:00 PM - 12AM US ET. Users may be unable to access Discover Applications intermittently or persistently for the duration of the maintenance activity.
Dec 14, 2025 21:00 - Dec 15, 2025 05:00 UTC
Surveys Operational
Survey Taking Operational
Survey Editing Operational
Distributions Operational
Email Operational
SMS (Text) Operational
Logins Operational
Data Processing Operational
Projects Operational
Administration Operational
Dashboards Operational
Reports Operational
Workflows Operational
Ticketing Operational
API / Developer Platform Operational
Website / App Insights Operational
WAI Project Editing Operational
Session Replay Operational
Visitor Intercept Display Operational
Stats iQ & Text iQ Operational
XM Community Operational
XM Directory & Contacts Operational
XM Directory Automations Operational
XM Directory Imports Operational
Directory Contacts Operational
Discover Studio Degraded Performance
Endpoint: https://cxstudio.clarabridge.net/dashboard/ Under Maintenance
US Endpoint: https://studio.us1.qualtrics.io/dashboard/ Under Maintenance
Canada Endpoint: https://studio.ca1.qualtrics.io/dashboard/ Under Maintenance
UK Endpoint: https://studio.eu2.qualtrics.io/dashboard/ Under Maintenance
EU Endpoint: https://studio.fra1.qualtrics.com/dashboard/ Degraded Performance
ANZ Endpoint: https://studio.aus1.qualtrics.io/dashboard/ Under Maintenance
FedRAMP Endpoint: https://studio.gov1.qualtrics.com/ Under Maintenance
Support Operational
Product Documentation Operational
Live Support Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Dec 15, 2025

Unresolved incident: Discover Connector Failures in European Regions.

Dec 14, 2025

Unresolved incident: Discover Maintenance.

Dec 13, 2025

No incidents reported.

Dec 12, 2025
Session Replay delays in Eastern US region
Resolved - The issue has been resolved.
Dec 12, 21:28 UTC
Investigating - We are currently investigating an issue with delays in Session Replay in Eastern US region.
Dec 12, 21:05 UTC
Dec 11, 2025

No incidents reported.

Dec 10, 2025
Login issues in all regions
Resolved - The issue has been resolved.
Dec 10, 23:37 UTC
Investigating - We are currently investigating an issue with logins when multi-factor authentication is enabled in all regions.
Dec 10, 21:08 UTC
Dec 9, 2025

No incidents reported.

Dec 8, 2025
Discover Maintenance
Completed - The scheduled maintenance has been completed.
Dec 8, 04:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 7, 21:00 UTC
Scheduled - There will be an extended scheduled maintenance window for Discover on Sunday from 4:00-11:30PM US ET. Users may be unable to access Discover Applications intermittently or persistently for the duration of the maintenance activity.
Dec 2, 22:28 UTC
Dec 7, 2025
Dec 6, 2025
Dashboard issues in all regions
Resolved - This incident has been resolved.
Dec 6, 00:11 UTC
Investigating - We are currently investigating an issue with widgets not loading for dashboards in all regions
Dec 5, 20:45 UTC
Dec 5, 2025
Dec 4, 2025
Dashboard issues in Eastern US, European, and Western US regions.
Resolved - This incident has been resolved.
Dec 4, 20:35 UTC
Investigating - We are currently investigating an issue with dashboard export emails in the Eastern US, European, and Western US regions
Dec 4, 19:04 UTC
Dec 3, 2025

No incidents reported.

Dec 2, 2025

No incidents reported.

Dec 1, 2025

No incidents reported.

← Incident History Powered by Atlassian Statuspage
Disclaimer: This page reports issues that have occurred at a data center wide level, which may or may not have impacted your particular Qualtrics account. Except as expressly and separately confirmed in writing by Qualtrics, the existence and presence of issues on this page does not automatically entitle you, the Customer, to any “Fee Credits” (as defined in the Order Form, Master Services Agreement or General Terms and Conditions between you and Qualtrics) unless and until you have filed a support ticket with Qualtrics and Qualtrics has validated and confirmed that (i) the general issue reported on this page has, in fact, impacted your Qualtrics account; and (ii) the nature of the issue entitles you to Fee Credits in accordance with your contract with Qualtrics.

 


Keywords:
Qualtrics service status 
Doc ID:
119970
Owned by:
Linda W. in UW Parkside
Created:
2022-07-28
Updated:
2022-07-28
Sites:
UW Parkside
Campus Technology Services