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Qualtrics Service Status

Qualtrics service status information
System Status

All Systems Operational

Surveys Operational
Survey Taking ? Operational
Survey Editing ? Operational
Distributions Operational
Email ? Operational
SMS (Text) ? Operational
Logins ? Operational
Data Processing ? Operational
Projects ? Operational
Administration ? Operational
Dashboards ? Operational
Reports ? Operational
Workflows ? Operational
Ticketing ? Operational
API / Developer Platform ? Operational
Website / App Insights ? Operational
WAI Project Editing ? Operational
Session Replay ? Operational
Visitor Intercept Display ? Operational
Stats iQ & Text iQ ? Operational
XM Community ? Operational
XM Directory & Contacts Operational
XM Directory Automations ? Operational
XM Directory Imports ? Operational
Directory Contacts ? Operational
Discover Studio Operational
Endpoint: https://cxstudio.clarabridge.net/dashboard/ ? Operational
US Endpoint: https://studio.us1.qualtrics.io/dashboard/ ? Operational
Canada Endpoint: https://studio.ca1.qualtrics.io/dashboard/ ? Operational
UK Endpoint: https://studio.eu2.qualtrics.io/dashboard/ ? Operational
EU Endpoint: https://studio.fra1.qualtrics.com/dashboard/ ? Operational
ANZ Endpoint: https://studio.aus1.qualtrics.io/dashboard/ ? Operational
FedRAMP Endpoint: https://studio.gov1.qualtrics.com/ ? Operational
Support Operational
Product Documentation ? Operational
Live Support ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Scheduled Maintenance

Discover Maintenance Oct 13, 2025 00:00-02:00 UTC

There will be a regularly scheduled maintenance window for Discover every Sunday from 8:00-10:00PM US ET. Users may be unable to access Discover Applications intermittently or persistently for the duration of the maintenance activity.
Posted on Oct 07, 2025 - 21:31 UTC
Oct 8, 2025

No incidents reported today.

Oct 7, 2025

No incidents reported.

Oct 6, 2025
Discover Maintenance
Completed - The scheduled maintenance has been completed.
Oct 6, 02:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 6, 00:00 UTC
Scheduled - There will be a regularly scheduled maintenance window for Discover every Sunday from 8:00-10:00PM US ET. Users may be unable to access Discover Applications intermittently or persistently for the duration of the maintenance activity.
Sep 30, 16:39 UTC
Oct 5, 2025
Data Processing issues in the Eastern US region
Resolved - This incident has been resolved.
Oct 5, 17:14 UTC
Investigating - We are currently investigating an issue with data processing delays in the Eastern US region.
Oct 5, 15:57 UTC
Oct 4, 2025
Distribution issues in the European region
Resolved - This incident has been resolved.
Oct 4, 17:05 UTC
Investigating - We are currently investigating an issue with distribution delays and failures in the European region.
Oct 4, 16:14 UTC
Oct 3, 2025

No incidents reported.

Oct 2, 2025

No incidents reported.

Oct 1, 2025
Platform issues in the Canadian region
Resolved - This incident has been resolved.
Oct 1, 19:40 UTC
Investigating - We are currently investigating issues causing errors across multiple services in the Canadian region.
Oct 1, 19:13 UTC
Sep 30, 2025

No incidents reported.

Sep 29, 2025
Dashboard loading issues in the European region
Resolved - This incident has been resolved.
Sep 29, 06:00 UTC
Investigating - We are currently investigating an issue with loading dashboards in the European region.
Sep 29, 03:14 UTC
Discover Maintenance
Completed - The scheduled maintenance has been completed.
Sep 29, 02:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 29, 00:00 UTC
Scheduled - There will be a regularly scheduled maintenance window for Discover every Sunday from 8:00-10:00PM US ET. Users may be unable to access Discover Applications intermittently or persistently for the duration of the maintenance activity.
Sep 23, 16:26 UTC
Sep 28, 2025

No incidents reported.

Sep 27, 2025

No incidents reported.

Sep 26, 2025
Issues with creating support tickets in all regions
Resolved - The issue has been resolved.
Sep 26, 20:42 UTC
Investigating - We are currently investigating issues with our ticketing system. Chats currently are unable to be placed and there will be a delay in responses to phone calls. Our team is actively working on a resolution as quickly as possible. We apologize for any inconvenience this may cause.
Sep 26, 19:54 UTC
Issues with field Q_DuplicateRespondent in Eastern US Region
Resolved - The issue has been resolved.
Sep 26, 18:00 UTC
Sep 25, 2025
Dashboard data viewing issues in Asia Pacific region
Resolved - The issue has been resolved.
Sep 25, 01:00 UTC
Sep 24, 2025
Code Task workflow execution issues in Eastern US Region
Resolved - The issue has been resolved.
Sep 24, 21:47 UTC
← Incident History Powered by Atlassian Statuspage
Disclaimer: This page reports issues that have occurred at a data center wide level, which may or may not have impacted your particular Qualtrics account. Except as expressly and separately confirmed in writing by Qualtrics, the existence and presence of issues on this page does not automatically entitle you, the Customer, to any “Fee Credits” (as defined in the Order Form, Master Services Agreement or General Terms and Conditions between you and Qualtrics) unless and until you have filed a support ticket with Qualtrics and Qualtrics has validated and confirmed that (i) the general issue reported on this page has, in fact, impacted your Qualtrics account; and (ii) the nature of the issue entitles you to Fee Credits in accordance with your contract with Qualtrics.

 


Keywords:
Qualtrics service status 
Doc ID:
119970
Owned by:
Linda W. in UW Parkside
Created:
2022-07-28
Updated:
2022-07-28
Sites:
UW Parkside
Campus Technology Services