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Qualtrics Service Status

Qualtrics service status information
System Status
Intermittent issues with Online Reviews across all regions
Monitoring - There are currently delays in Online Review ingestion and review replies across all regions due to upstream issues with Googles APIs.
Sep 11, 2025 - 14:28 UTC
Surveys Operational
Survey Taking ? Operational
Survey Editing ? Operational
Distributions Operational
Email ? Operational
SMS (Text) ? Operational
Logins ? Operational
Data Processing ? Degraded Performance
Projects ? Operational
Administration ? Operational
Dashboards ? Operational
Reports ? Operational
Workflows ? Operational
Ticketing ? Operational
API / Developer Platform ? Operational
Website / App Insights ? Operational
WAI Project Editing ? Operational
Session Replay ? Operational
Visitor Intercept Display ? Operational
Stats iQ & Text iQ ? Operational
XM Community ? Operational
XM Directory & Contacts Operational
XM Directory Automations ? Operational
XM Directory Imports ? Operational
Directory Contacts ? Operational
Discover Studio Operational
Endpoint: https://cxstudio.clarabridge.net/dashboard/ ? Operational
US Endpoint: https://studio.us1.qualtrics.io/dashboard/ ? Operational
Canada Endpoint: https://studio.ca1.qualtrics.io/dashboard/ ? Operational
UK Endpoint: https://studio.eu2.qualtrics.io/dashboard/ ? Operational
EU Endpoint: https://studio.fra1.qualtrics.com/dashboard/ ? Operational
ANZ Endpoint: https://studio.aus1.qualtrics.io/dashboard/ ? Operational
FedRAMP Endpoint: https://studio.gov1.qualtrics.com/ ? Operational
Support Operational
Product Documentation ? Operational
Live Support ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Scheduled Maintenance

Discover Maintenance Sep 15, 2025 00:00-02:00 UTC

There will be a regularly scheduled maintenance window for Discover every Sunday from 8:00-10:00PM US ET. Users may be unable to access Discover Applications intermittently or persistently for the duration of the maintenance activity.
Posted on Sep 09, 2025 - 16:30 UTC
Sep 11, 2025

Unresolved incident: Intermittent issues with Online Reviews across all regions.

Sep 10, 2025

No incidents reported.

Sep 9, 2025

No incidents reported.

Sep 8, 2025
Ticketing issues in Western US Region
Resolved - The issue has been resolved.
Sep 8, 17:23 UTC
Identified - Users will experience issues when accessing the Tickets tab and when using Ticketing APIs. The cause has been identified and a fix is being implemented.
Sep 8, 15:35 UTC
Discover Maintenance
Completed - The scheduled maintenance has been completed.
Sep 8, 02:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 8, 00:00 UTC
Scheduled - There will be a regularly scheduled maintenance window for Discover every Sunday from 8:00-10:00PM US ET. Users may be unable to access Discover Applications intermittently or persistently for the duration of the maintenance activity.
Sep 2, 16:06 UTC
Sep 7, 2025

No incidents reported.

Sep 6, 2025

No incidents reported.

Sep 5, 2025

No incidents reported.

Sep 4, 2025
Workflow Run History issues in Western US Region
Resolved - This issue has been resolved.
Sep 4, 18:05 UTC
Investigating - We are again investigating an issue with workflow run histories displaying in the Western US Region. Workflows are still running, but users may not be able to view workflow run histories during this time.
Sep 4, 16:30 UTC
Google Reviews issues across all regions
Resolved - This issue has been resolved.
Sep 4, 17:26 UTC
Identified - Google’s API returns reviews with delay which causes some reviews to be skipped. The issue has been identified and a fix is being implemented.
Sep 4, 13:44 UTC
Workflow Run History issues in Western US Region
Resolved - This issue has been resolved.
Sep 4, 00:46 UTC
Investigating - We are currently investigating an issue with workflow run histories displaying in the Western US Region. Workflows are still running, but users may not be able to view workflow run histories starting from Sept. 3rd during this time.
Sep 3, 22:45 UTC
Sep 3, 2025
Sep 2, 2025

No incidents reported.

Sep 1, 2025
Dashboard latency issues in the Eastern US and Singaporean regions
Resolved - The issue has been resolved.
Sep 1, 11:23 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Sep 1, 06:42 UTC
Investigating - We are currently investigating this issue.
Sep 1, 05:08 UTC
Discover Maintenance
Completed - The scheduled maintenance has been completed.
Sep 1, 02:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 1, 00:00 UTC
Scheduled - There will be a regularly scheduled maintenance window for Discover every Sunday from 8:00-10:00PM US ET. Users may be unable to access Discover Applications intermittently or persistently for the duration of the maintenance activity.
Aug 26, 19:51 UTC
Aug 31, 2025

No incidents reported.

Aug 30, 2025
Distributions stats issues in Canadian region
Resolved - This incident has been resolved.
Aug 30, 00:21 UTC
Investigating - We are currently investigating an issue with distributions stats in the Canadian region
Aug 29, 23:14 UTC
Aug 29, 2025
Survey Taking issues in all regions
Resolved - We experienced an issue with Survey Taking in all regions from 07:00 to 10:30 CST. This incident has been resolved.
Aug 29, 13:00 UTC
Aug 28, 2025

No incidents reported.

← Incident History Powered by Atlassian Statuspage
Disclaimer: This page reports issues that have occurred at a data center wide level, which may or may not have impacted your particular Qualtrics account. Except as expressly and separately confirmed in writing by Qualtrics, the existence and presence of issues on this page does not automatically entitle you, the Customer, to any “Fee Credits” (as defined in the Order Form, Master Services Agreement or General Terms and Conditions between you and Qualtrics) unless and until you have filed a support ticket with Qualtrics and Qualtrics has validated and confirmed that (i) the general issue reported on this page has, in fact, impacted your Qualtrics account; and (ii) the nature of the issue entitles you to Fee Credits in accordance with your contract with Qualtrics.

 


Keywords:
Qualtrics service status 
Doc ID:
119970
Owned by:
Linda W. in UW Parkside
Created:
2022-07-28
Updated:
2022-07-28
Sites:
UW Parkside
Campus Technology Services