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VOIP - Voicemail PIN Locked

The purpose of this article to provide instructions on how to unlock your PIN for your voicemail.






      Please note the following about voicemail:
        • If a customer calls and is locked out of voicemail, it will unlock itself after 1 hour.
        • Or you could send them to their own email as the voicemail message can be heard through the email too without the need of the PIN.
        • Or you could have them log into https://voicemail.uwp.edu and click on “Messaging Assistant” and click on “Passwords” and change PIN.

                These types of calls should be resolved at the first level – Help Desk.  They should not be assigned to Networking or Desktop Support.





                Keywords:voip voicemail locked pin cant log in email messages   Doc ID:80445
                Owner:Cindy S.Group:UW Parkside
                Created:2018-02-26 12:16 CDTUpdated:2018-02-26 12:17 CDT
                Sites:UW Parkside
                Feedback:  1   0