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VoIP - Deleting all of your Voicemail Messages

This article is to provide instruction on managing your voicemail box and messages.

Go to and log in with your username and password Cisco Personal Assistant

voip loggin in to

Click ‘Web Inbox’.

voip web inbox

Delete messages from your ‘Inbox’ by clicking the message, then clicking ‘Delete’ (this will need to be done for each message, one at a time).

voip delete messages

Once all desired messages have been deleted, go to the ‘Deleted’ box, then click ‘Empty deleted items’.

voip empty delted items

This will permanently delete all messages that previously were deleted, opening voice mailbox space, stopping any further quota warning emails.  Otherwise, message should delete themselves from the deleted box after 3 days, allowing retrieval of accidentally deleted messages.

Keywords:voip deleting messages over size limit mailbox full   Doc ID:76605
Owner:Michael G.Group:UW Parkside
Created:2017-09-18 11:06 CDTUpdated:2022-07-06 15:27 CDT
Sites:UW Parkside
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