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Outlook - Managing the Clutter Feature using Outlook 2010/2013
The purpose of this article is to provide instructions on how to turn off the Clutter folder in Outlook.
What is the Clutter Folder in Outlook?
Clutter is a feature in Office 365 designed to help you focus on the most important messages by moving lower priority messages from your Inbox folder to a new folder named 'Clutter'.
Clutter learns from your actions to determine the messages you are likely to ignore. As less important messages arrive, they are automatically moved to the Clutter folder. A notification email will then be sent to your account once a week notfiying you which sender addresses have been marked to move to Clutter automatically.
Any messages which you have specified a mail filter for will still be controlled by the filter and will not be affected by the Clutter feature.
Turn off Clutter in Outlook