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How to Manually Connect to Eduroam on Windows 10/11
This article details how to manually connect a personal computer to eduroam if connecting normally does not work.
The network 'eduroam' is the preferred method for connecting to WiFi on campus. It stays connected in between buildings and only requires extra sign ins when you change your password every 6 months.
If you try to connect and get this error message "Can't connect to this network", please try following the below steps:
First, hit ⊞win + S on your keyboard, or click on the magnifying glass next to the start button as shown below:
Then, type in 'Control panel' and click the first result:
Next, on the control panel screen, click the link titled 'Network and Internet'
On the next screen, click 'Network and Sharing Center'
Then, click "Set up a new connection or network"
A window will then pop up. Before proceeding ensure that eduroam isn't 'remembered' on your computer. This can be accomplished by:
- Clicking the wifi icon on the bottom right hand corner of your screen
- Right clicking eduroam
- Clicking 'Forget'
In the new window, click 'Manually connect to a wireless network'
Type in the information in the following screenshot exactly:
Click next, then on the next screen click 'Change Connection settings'
Next, click settings next to 'Choose a network authentication method'
Ensure 'Verify the server's identity by validating the certificate' is unchecked. Then, click 'configure' next to 'Select Authentication method'
Ensure 'Automatically use my Windows logon name and password (and domain if any)' is unchecked
Click 'OK' until you are back at the Security tab of 'eduroam Wireless Network Properties', then click 'Advanced settings'
Ensure the box titled 'Specify Authentication' is checked, and select 'User authentication' in the dropdown box:
Next, click on the '802.11 settings' tab ensure 'Enable Pairwise Master Key (PMK) caching' is unchecked
Finally, open the wifi dialog in the bottom right corner of the screen, click eduroam, and click connect. A prompt similar to the one below will pop up:
Use your username (the first part of your email, i.e. everything before the @ symbol) and the same password used for CANVAS, RangerMail, etc.