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Okta - Password Reset

This article will teach you how to reset your password.

If you have forgotten your password or simply want to change it, you can reset it yourself from the login screen. 

Click the collapsible panel(s) below to open the instructions.

NOTE: You will need one of your Security Methods present to reset the password on your account.

If you have not set up a secondary email account, smartphone, or other SMS capable mobile device as a password recovery option, there will be no alternative email or phone number to receive the password recovery link.
 


DO YOU REMEMBER YOUR PASSWORD?

I REMEMBER MY PASSWORD

  1. In the browser address bar (Alt+D), type in the Okta dashboard sign-in URL (myapps.uwp.edu)

    In the browser address bar, type in the Okta dashboard sing-in URL

  2. Enter your information and follow the authentication prompts


    Enter your username and password and follow the authentication prompts


  3. From your Okta dashboard, click your name to open the drop-down menu

    Click Your Name

  4. Click Settings from the drop-down menu next to your name at the top right of the page. The Account page will open. 

    Settings


    NOTE: You may time-out if you were away from the screen for a particularly long time, On the Account page, there may be a green button labeled Edit Profile. Click Edit Profile and follow the authentication prompts to re-authenticate. You will also re-authenticate if you have not edited your profile recently. 


    The Edit Profile button
  5. In the Change Password section, enter your current and new passwords, confirm the new password, and click Change Password* to confirm the change. 

    Change Password

    NOTE
    : It is recommended to click the check box labeled “Sign me out of all other devices” when changing your password, especially if you think your account has been compromised. This will revoke all user sessions across all your devices and protect your account from unauthorized access gained from the old password. 

I HAVE FORGOTTEN MY PASSWORD

  1. In the browser address bar (Alt+D), type in the Okta dashboard sign-in URL (myapps.uwp.edu).

    In the browser address bar, type in the Okta dashboard sing-in URL (myapps.uwp.edu)

  2. Click Forgot Password

    Click Forgot Password

  3. Enter your UW-Parkside email or username and click Next

    Enter your UW-Parkside email or username and click Next

  4. Click your preferred recovery method. You will receive instructions to Reset your Password along with an OTP (a six-digit one-time password) via text message or an email with a Reset Password recovery link. 

    Click your preferred recovery method


    An example of the Password Reset email in your secondary email account

    The Password Reset email will be in the inbox of your secondary email account

  5. Once you have verified your identity, you will be prompted to set a new password. Please follow the password requirements as detailed on the page

    Screenshot image of okta password reset step 

    Recovery emails go to both your primary and secondary email accounts. If you have not set up a secondary email for password recovery, there will be no alternative email for the link. The recovery email will only be sent to your primary email (to which you do not have access).

    Likewise, SMS recovery is only viable if you have set your phone or other SMS capable mobile device as a recovery option.

    Contact the CTS TechBar for further assistance. 



KeywordsPass, Word, Password, reset, Okta, access, Self, Service   Doc ID133279
OwnerRyan T.GroupUW Parkside
Created2023-12-08 14:00:14Updated2023-12-18 08:39:51
SitesUW Parkside
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