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GlobalProtect VPN - Mobile Devices (iOS, Android)

The purpose of this article is to provide instructions on downloading and using GlobalProtect VPN on mobile devices, including iOS and Android phones.

Apple iPhone (iOS) Devices

Installing GlobalProtect from the App Store

  1. On your iOS device, open the App Store

    Global Protect iOS

  2. Search for GlobalProtect

    Global Protect iOS

  3. Tap Get and follow the typical process for installing an iOS app

    Global Protect iOS

  4. Once installed, open the GlobalProtect app. In the portal address field, enter vpn.uwp.edu > tap CONNECT.

    Global Protect iOS

  5. When prompted, Allow GlobalProtect to add VPN configurations on your iOS device

    Global Protect iOS


  6. Login/authenticate via Okta MFA. Enter your UW-Parkside Username > Click Next.

    Image of Okta SSO login screen


  7. Enter your UW-Parkside Password > Click Verify.

    Image of Okta SSO user password field


  8. Choose your preferred security method > Click Select.

    Image of Okta SSO Security Method selection screen


  9. Verify your authentication/login.

    Image of Okta verify authentication screen

    Click on the Yes, It's Me button.

    Image of Okta login verification screen

  10. You are now connected!

    Global Protect iOS

    To disconnect, tap the Shield Icon (TAP TO DISCONNECT)

Android (Samsung, Google Pixel, LG, Motorola, Sony, etc)

Note: These instructions were made using a Samsung S22 Ultra. Due to the nature of Android devices, some of these instructions are subject to change based on Android version, manufacturer, and customization of interface. For assistance with this, please call us at the TechBar at (262) 595-2444 - Semester Hours: 7:45AM-8PM (Mon-Thur), 7:45AM-4:30PM (Fri), Summer/Winterim Hours: 7:45AM-4:30PM (Mon-Fri)

Installing GlobalProtect from the Play Store

  1. On your Android device, open the Play Store

    Global Protect Android

  2. Search for GlobalProtect

    Global Protect Android

  3. Tap Install and follow the typical process for installing an Android app

    Global Protect Android


  4. Once installed, open the GlobalProtect app. In the portal address field, enter vpn.uwp.edu > tap CONNECT.

    Global Protect Android


  5. When prompted, tap OK to allow GlobalProtect to set up VPN connections on your Android device

    Global Protect Android

  6. Login/authenticate via Okta MFA. Enter your UW-Parkside Username > Click Next.

    Image of Okta SSO login screen


  7. Enter your UW-Parkside Password > Click Verify.

    Image of Okta SSO user password field


  8. Choose your preferred security method > Click Select.

    Image of Okta SSO Security Method selection screen


  9. Verify your authentication/login.

    Image of Okta verify authentication screen


    Click on the Yes, It's Me button.

    Image of Okta login verification screen


  10. You are now connected!

    Global Protect Android

    To disconnect, tap the Shield Icon (TAP TO DISCONNECT)



Keywords:
global protect globalprotect vpn mobile ios android okta mfa 
Doc ID:
122515
Owned by:
Linda W. in UW Parkside
Created:
2022-11-15
Updated:
2024-06-04
Sites:
UW Parkside