Blackboard Collaborate Ultra (Recording) - Recovering Deleted Recordings
University of Wisconsin System (including Madison) users who wish to recover a Blackboard Collaborate Ultra recording deleted from Blackboard's servers should submit a ticket to Blackboard Collaborate Support for assistance. Blackboard retains backups for 30 days, although they do not guarantee that they can retrieve any specific recording.
• Login Group: "UWEX-Manager-Ultra"• SAS User Name: typically "UWEX-ULTRA_lti_YOURCAMPUS_Canvas" ex: UWEX-ULTRA_lti_Milwaukee_Canvas• Session Name: the title of the meeting/session in Collaborate Ultra• Date of Recording: date the recording started• Date of Deletion: the date the recording was deleted
Users who need assistance gathering this information should contact their campus Blackboard Collaborate administrator, who may contact the UW System Digital Learning Environment team.
Please note: University of Wisconsin System copies many Blackboard Collaborate Ultra recordings to Kaltura in accordance with the Media Management Practices, reducing the need to recover recordings from Blackboard's servers.