News and Announcements

SOLAR Known Issue - Mobile device users unable to access SOLAR

Posted: 2023-07-25 10:07:07   Expiration: 2023-07-30 17:00:00

Disclaimer: This news item was originally posted on 2023-07-25 10:07:07. Its content may no longer be timely or accurate.

Users are unable to access SOLAR when logging in from a mobile device.

Issue Description: Campus users receive the following error screen when logging into SOLAR from a mobile device:

Screenshot image of mobile device screen containing the following error message: Unable to load Homepage 'DEFAULT_LP'

Issue Resolution/Timeline: The SOLAR mobile device access issue should be resolved after the scheduled SOLAR Outage takes place on Sunday, July 30th

-- UW Parkside: Linda Wawiorka