Disclaimer: This news item was originally posted on Tuesday, Feb 22, 2022. Its content may no longer be timely or accurate.

CTS Announcement: Alemba Service Manager (ASM) Going Live on Monday Feb 28, 2022

Posted: 16:32:10, Tuesday, Feb 22, 2022   Expiration: 16:32:10, Friday, Mar 11, 2022  

Campus Technology services has joined UW-System using Alemba Service Manager (ASM) for their client ticketing solution

On Monday, February 28, 2022 CTS will transition from the current ticketing system (Footprints) to Alemba Service Manager (ASM). The transition will not affect the way in which users currently contact the Tech Bar, however UW-Parkside users can expect to see a few format changes to ticketing system email notifications.

For more information, see the following KB Article: https://kb.uwp.edu/116878

-- UW Parkside: Linda Wawiorka

Created: 10:37:55, Tuesday, Feb 22, 2022 (by Linda W.)
Updated: 16:38:14, Tuesday, Feb 22, 2022 (by Linda W.)