After upgrading the Mac GlobalProtect client, the client never connects and just "spins".
If that doesn't work, try the following: Remove the GlobalProtect Enforcer Kernel Extension
Apple added extra layer of complexity in 10.13 and the linked article has all the explanations. OS X blocks signed extensions from loading. It doesn’t load unsigned extensions at all. This is the error message from the logs:
08/22/2018 10:13:17.062325[Error 183]: Failed to load KEXT pangpd_10.9.kext, error sys_libkern:sub_libkern_kext (0x37:0x2:0xd)
This approval UI is only present in the Security & Privacy preferences pane for 30 minutes after the alert. Until the user approves the KEXT, future load attempts will cause the approval UI to reappear but will not trigger another user alert. See this Apple page.
Once disabled try to enable the kernel extension for GP under System Preferences > Security & Privacy > General and then by clicking the Allow button. The user then needs to restart after clicking Allow to start the service.
spctl kext-consent add PXPZ95SK77
.Boot into Recovery Mode. Instructions can be found here.
run spctl kext-consent add PXPZ95SK77
in the terminal note: PXPZ95SK77
is the unique identifier for Palo Alto Networks
Reboot the MAC system.
Reinstall GlobalProtect.
Keywords | mac apple os macos osx macosx issue bug loading connection spins fix error globalprotect paloalto palo alto wisc vpn "connecting" "still working" hanging stuck spinning "not working" | Doc ID | 92045 |
---|---|---|---|
Owner | Linda W. | Group | UW Parkside |
Created | 2019-05-30 11:35 CST | Updated | 2022-07-05 13:35 CST |
Sites | UW Parkside | ||
Feedback | 1 1 Comment Suggest a new document |