Kaltura (Capture) - Updating Kaltura Capture

If you are having problem with Kaltura Capture screen recording software, you might consider manually updating the software.

Manually update Kaltura Capture 

Kaltura Personal Capture should automatically update. If it does not, below are the directions to force the update.
  • Login to Canvas using your network credentials
  • Select Account > MyMedia from the Canvas Global Navigation on the left
  • Choose Add New > Kaltura Capture (This will launch the old version of Kaltura Capture)
  • Quit Kaltura Capture by clicking the X symbol. You should be left looking at a Kaltura webpage that says "The Kaltura Capture Desktop Recorder"
Kaltura Capture landing page, with Download for PC and Download for Mac links highlighted.
  • Choose the Download option for the Operating system you are currently using
  • The new software will download to your default download location ( most likely your "Downloads" folder ) 
  • Find that downloaded file and double click to install
  • You may be asked if you want to Change, Repair, or Remove the previous installation. If asked, choose Change. On a Mac, drag the Kaltura Capture icon to the Applications folder

Launch the new Version

  • Go back to your Canvas webpage
  • Select Account > MyMedia from the Canvas Global Navigation
  • Choose Add New > Kaltura Capture
You should see a message that says you are using an updated version (4.3.39 as of the writing of this article) 

Keywords:
Canvas Kaltura Personal version video recorder lecture capture
Doc ID:
90922
Owned by:
Brian L. in UWSA DLE
Created:
2019-04-09
Updated:
2024-02-27
Sites:
UW Green Bay, UW Parkside, UW Stout, UW System Administration DLE, UW-Milwaukee Center for Excellence in Teaching and Learning