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GlobalProtect VPN - Windows

This document describes how to install and connect to the GlobalProtect VPN on Windows.

Installing the GlobalProtect client

  1. Open a web browser and navigate to
  2. Login with your UW-Parkside credentials.
  3. Authenticate using Okta Verify.
  4. Click the link to download the Windows 64 bit GlobalProtect agent.
  5. Once the download completes, open the downloaded file and click Next through the default prompts.

Note: When accessing GlobalProtect for the first time, you will see the following window (image below).

Image of Palo Alto fist time login screen

Be sure to check "Always allow to open links of this type in the associated app" before you click on the Open GlobalProtect button.

After you've logged in once, the application will use your default browser.

Connecting to the GlobalProtect client

  1. In the bottom right corner of the screen, click the GlobalProtect icon.

    Image of GlobalProtect icon

  2. In the Portal Address field, enter "" then click Connect.

    Image of Global Protect Portal Address entry field

  3. Sign in using your UW-Parkside credentials > authenticate using Okta Verify.

    Image of Okta Verify login and security method selection prompt

    Note: When using FastPass as a security method, the "Are you trying to sign in" prompt may pop up behind the "Verify Identity" window. To access the FastPass prompt, click and drag the verify identity window over to the right.

    Image of FastPass security method prompt behind the verify identity window

  4. Once connected you will see the following window

    Image of GlobalProtect Connection Status window

    If you no longer need VPN access, click Disconnect.

Keywordsvpn apple windows laptop pc okta connect off campus global protect client   Doc ID90847
OwnerCody S.GroupUW Parkside
Created2019-04-04 10:45:33Updated2023-12-05 15:14:20
SitesUW Parkside
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