About Fast Pass

NOTE: If you think someone else is trying to sign into your account, tap No, it’s not me to deny the sign-in attempt. In this case, consider changing your password and contacting the CTS Help Desk at (262) 595-2444 immediately. 

REQUIREMENTS  

1. You are enrolled in Okta  
2. You have a useable authenticator assigned to your account.
3. Your devices (computer and phone) meet or exceed compatible operating system minimums (Windows 10, macOS 11, iOS 16, or Android 9 or later versions)
4. Your browser is up to date 
5. The Okta Verify app is downloaded or able to be downloaded to the computer on which you are intending to use Okta FastPass (All UW-Parkside computers will have the Okta Verify desktop application downloaded)  

NOTE: Okta FastPass only works as an authentication method on the individual device it is set up on. Any additional devices will each need to be set up independently. 

SETUP INSTRUCTIONS 

1. Clear the browser cache and cookies

   Begin by opening your preferred web browser window. Once open, hold "Ctrl" (Control) and "Shift", then press the "Del" (Delete) key. 

   

   Next, check the box next to both the cookies and cache options and click the Clear Data or Clear Now button  

   CHROME

   

    

   EDGE

   

    

   FIREFOX

   

    
   

2. Update your browser to its latest version

   You can navigate directly to update the browser by following the appropriate instructions below 
   
   NOTE: If you receive a message saying you need to relaunch the browser, do so. If this repeats, close all other instances of the browser and try again.
   
   

   Google Chrome

   Open the Browser

   

   Hold “Alt" and Press "F” 

   

   Or click the three dots in the top right corner to open the drop down menu

   

   Mouse over (move your cursor arrow on top of) "Help" and click "About Google Chrome"

   

   The browser will begin updating automatically

   

   Or by keyboard only: Hold "Alt" & Press "F", Hold "Shift" & Press "E", Hold "Shift" & Press "E" a second time, Press the "right arrow", Press "G"

   Microsoft Edge

   Open the Browser

   

   Hold “Alt" and Press "F”

   

   Or click the three dots in the top right corner to open the drop down menu

   

   Mouse over (move your cursor arrow on top of) "Help and feedback" and click "About Microsoft Edge" 

   

   The browser will begin updating automatically

   

   Or by keyboard only: Hold "Alt" & Press "F", Press "B", Press "M"

   Mozilla Firefox

   Open the Browser 

   

   Hold "Alt" and Press "H"

   

   Notice the drop down menu

   

   Press "A"

   

   The browser will begin updating automatically

   

   The check mark will appear when the update is complete

   

   Or by keyboard only: Hold "Alt" and Press "H", Press "A"

    
   Each browser will update automatically on completion of this step. The browser may require a restart/relaunch for the update to take effect.
   
   
3. Download Okta Verify app, open it, and click Get Started on the device you want Okta FastPass on.
   
    |Windows installer| |Mac installer| |Okta Verify for iPhone.| |Okta Verify for Android| 
   
   
   If you are not seeing this, call the CTS TechBar at (262) 595-2444 to reset your authenticator for the device. Then, uninstall and reinstall the app
   
   
4. Click Next to begin the authentication process
   
   
   
   This is extremely important: do NOT attempt to do this without an authentication method registered to your account.
   
   
5. Enter “myapps.uwp.edu” under New Account and click next to open the browser to continue the setup process 
   
   
   
   If your entry disappears, clear your browser cache, cookies, and search history (the browser may be attempting to pull information from previous sessions, searches, or sites visited rather than the current data you are entering)
   
   
6. Enter your username and password in the browser window or tab that pops up
   
   
   
   
7. Select your security method to authenticate and finish the setup.  
   
   
   
   NOTE: Okta FastPass will not work yet as an authenticator because you have not finished setting it up.
   
   
8. The browser will display this message when your identity is verified. Nothing else is required from the browser.
   
   
   
   
9. In the Okta Verify app window, click Skip.  
   
   
   
   
   UW-Parkside CTS does not support biometric authentication methods
   
   
   
   
10. When your account has been added successfully to the Okta Verify app, you will see it listed on the accounts page when you open the Okta Verify app on that device.