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Okta - [Signing in] Windows Hello & PIN Alternatives

Windows Hello, PIN use, and sign-in methods in Windows 10/11

When you set up Windows Hello biometrics it takes the data from a face camera, iris sensor, or fingerprint reader and creates a data representation—or graph—that is then encrypted before it is stored on your device.  

Important Note: UW-Parkside does not support or recommend use of a PIN to access your device. It is highly advised that you DO NOT USE A PIN to access your device. Windows Hello is also not considered advisable.

To access your sign-in options, navigate from your desktop:

    1. Click Start > Settings.

      example image of windows sign-in options

    2. Click Accounts.

      example image of windows sign-in options

    3. Click Sign-in options.

      example image of windows sign-in options 3

    4. Under Manage how you sign into your device; you will see several choices to sign into Windows:

      example image of windows sign-in options 4

      • Select Windows Hello Face to set up facial recognition sign-in with your PC's infrared camera or an external infrared camera.
      • Select Windows Hello Fingerprint to set up sign-in with a fingerprint reader.
      • Select Windows Hello PIN to set up sign-in with a PIN > Click Here to view instructions on how to change your PIN.
        Note: UW-Parkside does not support or recommend use of a PIN to access your device. It is highly advised that you DO NOT USE A PIN to access your device.
      • Select Security Key to set up physical USB security hardware. 
        Note: UW-Parkside does not support or recommend use of a PIN to access your device. It is highly advised that you DO NOT USE A PIN to access your device.
      • Select Password to sign in with your account’s password.
      • Select Picture Password to set up a unique gesture password (swipe and/or tap) with a saved photo to unlock your device > Click Here to view instructions on how to set up a Picture Password.

PIN

Note: UW-Parkside does not support or recommend use of a PIN to access your device. It is highly advised that you DO NOT USE A PIN to access your device.

To change your PIN when you are already signed in:

Important: Make sure you are connected to the internet, so the change synchronizes to your Microsoft account.

  1. Select Start > Settings > Accounts > Sign-in options.
  2. Select PIN (Windows Hello) > Change PIN and then follow the instructions. Note: You will need to know and enter your old PIN to change to a new one.

To change your PIN when you are NOT signed in (or Forgot your PIN)

Look below the PIN text box:

  • If you see I forgot my PIN, select it, and follow the instructions to reset your PIN. If there are multiple accounts on the device, choose the one you need to reset.
  • If you do not see I forgot my PIN, select Sign-in options, and then select Enter your password.

After you are signed in

  • Select Start > Settings > Accounts > Sign-in options.
  • PIN (Windows Hello) > I forgot my PIN and then follow the instructions.

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PICTURE PASSWORD

Picture Password is a way to secure a touch screen PC. You choose the picture -- and the gestures you use with it -- to create a unique "password". This option, though designed with screens in mind, does work with the standard mouse and monitor set up.

Setting up a picture password

From your devices Sign-in options page:

  1. Click Picture Password.

    example image of windows sign-in options 5

  2. Click Add.

    example image of windows sign-in options 6

  3. Enter your password to verify your account info.

    example image of windows sign-in options 7

  4. Click Choose Picture and select a picture from your computer to use with your Picture Password.

    example image of windows sign-in options 8

  5. Drag your selected picture into position and click Use this picture to continue or choose new picture to select a different picture.

    example image of windows sign-in options 9

  6. Draw 3 gestures on your picture. The way you make them (Size, Position, Direction, Order…) becomes the password. You will do it twice to confirm.
    Note: It must be the same every time.

    A tap on a touchscreen and a click with the mouse are treated the same for this. Draw with the mouse as you would with your finger.

    example image of windows sign-in options 10

Your device is now set up to use your picture password.

To change or remove Windows Hello (and any associated biometric identification data), Passwords, Keys, or other sign-in options from the device.

  1. Go to Start > Settings > Accounts > Sign-in options.
  2. Select the Windows Hello method you want to remove, and then select either Change or Remove.
    Note: Your biometric data will remain on your device until you remove it manually.

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Keywordswindows hello okta mfa authentication PIN biometrics   Doc ID132826
OwnerLinda W.GroupUW Parkside
Created2023-11-16 08:08:36Updated2023-11-17 10:17:59
SitesUW Parkside
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