How to Add a Shared Mailbox to Outlook

Using the Outlook Web App (OWA) on your web browser:

• Open your Outlook in your web browser of choice (Google Chrome, Mozilla Firefox recommended) and sign-in
• Right click on the "Folders" tab on the left-hand pane and click "Add shared folder"
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• Type in the name of the shared folder and click "Add"
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• Your shared mailbox will begin to load into your OWA

Using the Outlook Desktop app:

• Please follow these directions from Microsoft for adding a shared Mailbox to Outlook (https://support.microsoft.com/en-us/office/open-and-use-a-shared-mailbox-in-outlook-d94a8e9e-21f1-4240-808b-de9c9c088afd)

With any questions about Shared Mailboxes, please send us an e-mail servicedesk@uwp.edu or call us at the TechBar at (262) 595-2444.