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Supported Video Conferencing Applications

As more of us turn to video conferencing platforms to conduct business and catch up with friends and family, a number of questions have come up regarding officially supported video conferencing applications - especially the availability of Zoom.

Blackboard’s contract to provide web conference services to the University of Wisconsin will expire on 6/30/2021. Access to Blackboard Collaborate Ultra web conference sessions, recordings, usage data, and all other services will end on that date. The UW System plans on negotiating a conferencing contract with Zoom before the start of the Fall 2021 semester. Alternative conferencing tools such as Microsoft Teams and WebEx will continue to be available during this transition. More information can be found here.


The University of Wisconsin-Parkside supports Cisco WebEx, Microsoft Teams, and Blackboard Collaborate Ultra. The university does not yet hold a Zoom site license and therefore is unable to provide technical support for the use of Zoom. One of the supported applications should be used in place of Zoom (or other unsupported applications).


Please refer to this table for a comparison of recommended and supported applications:

   Cisco Webex  Microsoft Teams  Blackboard Collaborate Ultra  Zoom
 Campus License Available  Yes  Yes  Yes  No
 Satisfies Information Security Policies  Yes  Yes  Yes  No
 Supported by Campus Technology Services  Yes  Yes  Yes  No
 Online Chat/Instant Messaging  No  Yes  Yes  -
 Group Calling  ?  ?  ?  -
 Scheduled Meetings  ?  ?  ?  -
 Live/Event Streaming  ?  10,000 participants  ?  -
 Recording Options  Local/Cloud  Cloud  Local/Cloud  -
 External Participants  Yes (via Webex Events) Yes   No?  -
 Canvas Integration  No  No  Yes  -
 Breakout Rooms  Yes (via Webex Training)  Coming Fall 2020  No  -
 Virtual Backgrounds  No  Yes  No  -


Although UW-Parkside does not support Zoom, it is possible that you may be invited to attend a meeting with an external organization, which is hosted using Zoom. If so, you can still attend that meeting.

If you or your department believe there is a legitimate business need for Zoom, please contact CTS. Per Business Services' Purchasing Technology process, all technology acquisition requests must be evaluated by CTS prior to purchase. This includes Zoom or any other video conferencing application. CTS will work with you to determine if the functionality desired by Zoom is truly unique to Zoom or can be replicated using existing tools.

Frequently Asked Questions

A vendor or campus partner uses Zoom to provide for video or audio conferencing. Can I use Zoom?

  • Cisco Webex Meetings and Microsoft Teams are the preferred communication and collaboration platforms at UW-Parkside. External users can be invited to a scheduled meeting in Teams by a UCC Staff member, as a guest. If it is not possible to use Microsoft Teams, for data privacy reasons, we would ask that external partners are using Zoom Enterprise. The free version of Zoom is not as is not recommended for use for UCC official Business, due to data privacy concerns. It is not compliant with our Data Privacy policy
I am concerned about my personal information while using online Collaboration tools. Does Microsoft scan my messages and files on Teams for advertising?
  • Microsoft does not scan your email, documents, or teams for advertising or for purposes that are not service-related. Microsoft doesn't have access to uploaded content. More info here: 
 Does Microsoft Teams have the ability to set up  breakout rooms like Zoom?
  • This feature is due to be released in Teams later in Autumn 2020. You currently have the ability to schedule multiple meetings at the same time using Teams which could provide a similar experience.
Zoom allows me to view multiple call participants at the same time. How do I view more than four participants in Microsoft Teams?
  • Currently, up to 9 participants can be viewed on screen. Later this year,  Microsoft Teams will allow you to increase the number of participants shown in the main meeting window to 7x7 which allow up to 49 participants onscreen at once.
 Is there a raise your hand feature in Microsoft Teams?
  • This feature is now available. More info here




Keywords:Collaborate Ultra; WebEx; Microsoft Teams; Zoom; Security; Privacy; Policy   Doc ID:103617
Owner:Nick B.Group:UW Parkside
Created:2020-07-06 10:20 CDTUpdated:2021-05-03 14:29 CDT
Sites:UW Parkside
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