1. Office 365 - What is it?
  2. VoIP - Conference Now
  3. WebEx - Meeting Center - Creating and Connecting to a WebEx Meeting
  4. WebEx - Adding delegate access in Outlook
  5. Apple Device - How to reset the System Management Controller (SMC) on your Mac
  6. Help Desk - How to check if your email is being forwarded elsewhere
  7. Help Desk - Microsoft Surface Pro 3 Rotation Fix
  8. Help Desk - Wireless Solutions
  9. SPSS - SPSS 24 Installation info for Mac Users
  10. eduroam - How to set it up on a laptop (Windows 7)
  11. Help Desk - How to Access a Shared Mailbox with a Student Account
  12. ResNet - How to connect to Resnet in the Residence Halls
  13. Help Desk - General Information about the UW-Parkside Help Desk
  14. Help Desk - Script to Map Drives for Faculty and Staff
  15. Help Desk - Outlook 2010 Calendar Sharing
  16. Outlook - Recall or replace an email message that you sent
  17. Firefox - How to update my browser
  18. Chrome - How to update your browser
  19. Internet Explorer - How to update my browser
  20. Microsoft Edge - How to update my browser
  21. Help Desk - SharePoint 2013 Tutorial [Campus login required]
  22. How to disable pop-up blockers in a variety of browsers
  23. Help Desk - Guest Password Requests and Creation
  24. Help Desk - Instructions on removing cookies from a browser.
  25. DUO - How do I re-sync my fob?
  26. Printing - Recommended Printer List - Version - 11/9/2017
  27. VOIP - Voicemail PIN Locked
  28. Help Desk - Account Expiration, What happens when I leave the University?
  29. VPN - Faculty and Staff Resource - How do I setup VPN to access the UW-Parkside network? [Campus login required]
  30. GlobalProtect VPN - Mac
  31. VPN - Updating the GlobalProtect Client
  32. Outlook - How do I add my student email to my staff mailbox?
  33. GlobalProtect VPN - Windows
  34. Excel - Create a Pivot Chart
  35. Excel - Introduction to Excel
  36. Excel - Insert or delete rows, and columns
  37. Excel - Move or copy cells and cell contents
  38. Excel - Formatting
  39. Excel - Formulas and Functions
  40. Excel - Create and Format Tables
  41. Excel - Charts
  42. Outlook - Quick Start
  43. Outlook - What is it and how do I use it?
  44. Outlook - Create and send email
  45. Outlook - Manage your mailbox.
  46. Outlook - Organize my mailbox
  47. Outlook - Contacts and Tasks
  48. Outlook - Calendar
  49. Outlook - Essential Skills
  50. Outlook for Mac
  51. Outlook Mobile - How do I manage my calendar on an iOS or Android Phone?
  52. Outlook Mobile - How do I manage my inbox on iOS and Android Phones?
  53. Outlook Mobile - Search and Share
  54. Outlook Mobile - People, Contacts and Connections
  55. MS_Cheatsheet_OutlookMailforWindows(1).pdf [Attachment file]
  56. Outlook - Mail for Windows Cheat Sheet
  57. DUO - 2 Step Authentication - Enrollment Guide
  58. DUO - 2 Step Authentication - What it is and how it works
  59. DUO - 2 Step Authentication - Mobile on iPhone
  60. SOLAR - Transcripts - How to navigate to "Unofficial" and "Official" Transcripts in Solar
  61. SOLAR - Registrar Wait Lists
  62. SOLAR - Course Evaluations instructions for students
  63. SOLAR - Registering for Classes
  64. DUO - Online Security Training
  65. Excel - Copy Data Using Advanced Filter with VBA [Campus login required]
  66. Help Desk - AV Cables and Connectors Identification [Campus login required]
  67. Outlook 2016 - Tips and Tricks [Campus login required]
  68. Canvas - Total Grade Calculation with Missing Assignments
  69. Cookies [Glossary item]
  70. Help Desk - How to view your Quarantine items [Campus login required]
  71. Excel - How to Extract Data from an Excel Spreadsheet using VLookup [Campus login required]
  72. HRS - Time and Absence Help [Campus login required]
  73. Excel - Quick Start
  74. Help Desk - Mac OS-Remove a password from your Keychain
  75. Duo 2 Step Authentication - Common Issues
  76. Duo 2 Step Authentication - FAQ (Frequently Asked Questions)
  77. Help Desk - Account Activation for New Students, Faculty or Staff of UW-Parkside
  78. Remote connecting to your computer (Desktop) on campus
  79. WebEx - Creating a meeting session outside of Outlook
  80. Microsoft Teams - How do I start using Teams or install it to my desktop?
  81. How to Clear Cache and Saved Passwords from Every Browser (Windows 10 & MacOS)
  82. Opera (Windows 10)
  83. Safari (Windows 10)
  84. Edge (Windows 10)
  85. Help Desk - DARS Password Criteria
  86. How to Uninstall & Reinstall a Program (Windows 10)
  87. How to View & Enable/Disable Outlook Notifications
  88. How to Install Office 365 on a Windows PC
  89. How to Add a Shared Mailbox to Outlook
  90. How to Move Files from the VDI to Your PC Using OneDrive
  91. eduroam - How Do I Configure My Android Device to Connect to eduroam Wireless Network?
  92. How to Access Horizon VDI in Your Web Browser
  93. Jabber - A Brief Introduction [Campus login required]
  94. Jabber - For Windows Quick Start Guide
  95. Screen Sharing Issues related to Security and Privacy Settings on Mac OS Catalina
  96. User Guide - Online Course Evaluation Questions Setup V2
  97. Set Default App for .pdf Files in Windows
  98. eduroam - Configure a wireless connection for Windows 8.1 And Windows 10
  99. SOLAR - How can I find my Solar ID
  100. WINDOWS - How to Connect a Campus Mapped Drive
  101. VoIP - Quick Start Guide, Cisco 8845
  102. Campus Outages