1. Campus Outages
  2. How to Access Horizon VDI in Your Web Browser
  3. How to View & Enable/Disable Outlook Notifications
  4. How to Move Files from the VDI to Your PC Using OneDrive
  5. How to Uninstall & Reinstall a Program (Windows 10)
  6. Screen Sharing Issues related to Security and Privacy Settings on Mac OS Catalina
  7. Help Desk - DARS Password Criteria
  8. Edge (Windows 10)
  9. Safari (Windows 10)
  10. Opera (Windows 10)
  11. How to Clear Cache and Saved Passwords from Every Browser (Windows 10 & MacOS)
  12. How to Install Office 365 on a Windows PC [Campus login required]
  13. Microsoft Teams - How do I start using Teams or install it to my desktop?
  14. WINDOWS - How to Connect a Campus Mapped Drive
  15. WebEx - Creating a meeting session outside of Outlook
  16. Remote connecting to your computer (Desktop) on campus
  17. Help Desk - Account Activation for New Students, Faculty or Staff of UW-Parkside
  18. Duo 2 Step Authentication - FAQ (Frequently Asked Questions)
  19. Duo 2 Step Authentication - Common Issues
  20. Help Desk - Mac OS-Remove a password from your Keychain
  21. Excel - Quick Start
  22. HRS - Time and Absence Help [Campus login required]
  23. Excel - How to Extract Data from an Excel Spreadsheet using VLookup [Campus login required]
  24. Help Desk - How to view your Quarantine items [Campus login required]
  25. Canvas - Total Grade Calculation with Missing Assignments
  26. Outlook 2016 - Tips and Tricks [Campus login required]
  27. Help Desk - AV Cables and Connectors Identification [Campus login required]
  28. Excel - Copy Data Using Advanced Filter with VBA [Campus login required]
  29. DUO - Online Security Training
  30. SOLAR - Registering for Classes
  31. SOLAR - Course Evaluations instructions for students
  32. SOLAR - Registrar Wait Lists
  33. SOLAR - Transcripts - How to navigate to "Unofficial" and "Official" Transcripts in Solar
  34. SOLAR - Transcripts - How to get your "Unofficial" Transcripts outside of Solar
  35. DUO - 2 Step Authentication - Mobile on iPhone
  36. DUO - 2 Step Authentication - What it is and how it works
  37. DUO - 2 Step Authentication - Enrollment Guide
  38. Outlook - Mail for Windows Cheat Sheet
  39. MS_Cheatsheet_OutlookMailforWindows(1).pdf [Attachment file]
  40. Outlook Mobile - People, Contacts and Connections
  41. Outlook Mobile - Search and Share
  42. Outlook Mobile - How do I manage my inbox on iOS and Android Phones?
  43. Outlook Mobile - How do I manage my calendar on an iOS or Android Phone?
  44. Outlook for Mac
  45. Outlook - Essential Skills
  46. Outlook - Calendar
  47. Outlook - Contacts and Tasks
  48. Outlook - Organize my mailbox
  49. Outlook - Manage your mailbox.
  50. Outlook - Create and send email
  51. Outlook - What is it and how do I use it?
  52. Outlook - Quick Start
  53. Excel - Charts
  54. Excel - Create and Format Tables
  55. Excel - Formulas and Functions
  56. Excel - Formatting
  57. Excel - Move or copy cells and cell contents
  58. Excel - Insert or delete rows, and columns
  59. Excel - Introduction to Excel
  60. Excel - Create a Pivot Chart
  61. Help Desk - MacOS - How do I delete my Keychain?
  62. GlobalProtect VPN - Windows
  63. Outlook - How do I add my student email to my staff mailbox?
  64. Help Desk - Password Reset Steps
  65. Blackboard Collaborate Ultra - Frequently Asked Questions
  66. Microsoft Word - Does your document meet accessibility standards?
  67. VPN - Updating the GlobalProtect Client
  68. GlobalProtect VPN - Mac
  69. VPN - Faculty and Staff Resource - How do I setup VPN to access the UW-Parkside network? [Campus login required]
  70. Help Desk - Remote Users Resetting Passwords on UW-Parkside owned Laptop
  71. Help Desk - Account Expiration, What happens when I leave the University?
  72. VOIP - Voicemail PIN Locked
  73. Adobe Flash Player - Download
  74. eduroam - Configure a wireless connection for Windows 8.1 And Windows 10
  75. Wireless printing from your Windows x64 laptop
  76. Veterans Services - How do I contact the Department of Veterans Affairs?
  77. Office 365 - Mac Download
  78. Help Desk - How to take a screen shot on a PC
  79. Help Desk - How do I remove Mailboxes from my Outlook View
  80. Help Desk - Printer Maintenence
  81. Printing - Recommended Printer List - Version - 11/9/2017
  82. DUO - How do I re-sync my fob?
  83. Help Desk - Instructions on removing cookies from a browser.
  84. Help Desk - Guest Password Requests and Creation
  85. How to disable pop-up blockers in a variety of browsers
  86. How to make macOS forget a password
  87. Help Desk - SharePoint 2013 Tutorial [Campus login required]
  88. Microsoft Edge - How to update my browser
  89. Internet Explorer - How to update my browser
  90. Chrome - How to update your browser
  91. Firefox - How to update my browser
  92. Outlook - Recall or replace an email message that you sent
  93. Help Desk - Outlook 2010 Calendar Sharing
  94. Help Desk - Script to Map Drives for Faculty and Staff
  95. Help Desk - General Information about the UW-Parkside Help Desk
  96. eduroam - How Do I Configure My Android Device to Connect to eduroam Wireless Network?
  97. ResNet - How to connect to Resnet in the Residence Halls
  98. Help Desk - How to Access a Shared Mailbox with a Student Account
  99. eduroam - How to set it up on a laptop (Windows 7)
  100. SPSS - SPSS 24 Installation info for Mac Users
  101. Help Desk - Wireless Solutions
  102. Wireless printing from your MacOS Laptop
  103. Help Desk - Microsoft Surface Pro 3 Rotation Fix
  104. Office 365 - Forward email from Office 365 to another email account
  105. Help Desk - How to create a Google email account (Gmail)
  106. Help Desk - How to check if your email is being forwarded elsewhere
  107. Apple Device - How to reset the System Management Controller (SMC) on your Mac
  108. Help Desk - How do I change my campus password?
  109. User Guide - Online Course Evaluation Questions Setup V2
  110. Help Desk - Updating Your Wi-Fi Password on Your Android Device
  111. Help Desk - Updating Your RangerMail Password on Your Apple iOS Device
  112. Help Desk - Updating Your Wi-Fi Password on Your Apple iOS Device
  113. Help Desk - Updating Your RangerMail Password on Your Android Device
  114. WebEx - Adding delegate access in Outlook
  115. WebEx - Meeting Center - Creating and Connecting to a WebEx Meeting
  116. Students - CS105 Class - Using HTML (Heather Miles)
  117. A04_Reading.pdf [Attachment file]
  118. VoIP - Deleting all of your Voicemail Messages
  119. Test - UWP Training
  120. SOLAR - How can I find my Solar ID
  121. Jump lists: Modifying in Windows 10
  122. VoIP - Conference Now
  123. Help Desk - Accessing Office 365 via office.com
  124. Help Desk - Password Policy Help Graphic
  125. Help Desk - How to Change Your Windows 7 Password
  126. Help Desk - How to Change Your Windows 8, 10 Password
  127. VoIP - Quick Start Guide, Cisco 8845
  128. Jabber - For Mac Quick Start Guide
  129. Jabber - For Windows Quick Start Guide
  130. Jabber - A day in the life using Cisco Jabber [Campus login required]
  131. Jabber - 4 Really Cool Examples [Campus login required]
  132. Jabber - With Office 365 Advanced Capabilities [Campus login required]
  133. Jabber - A brief introduction [Campus login required]
  134. Office 365 - What is it?
  135. Cookies [Glossary item]