1. Campus Outages
  2. VoIP - Quick Start Guide, Cisco 8845
  3. WINDOWS - How to Connect a Campus Mapped Drive
  4. SOLAR - How can I find my Solar ID
  5. eduroam - Configure a wireless connection for Windows 8.1 And Windows 10
  6. Set Default App for .pdf Files in Windows
  7. User Guide - Online Course Evaluation Questions Setup V2
  8. Screen Sharing Issues related to Security and Privacy Settings on Mac OS Catalina
  9. Jabber - For Windows Quick Start Guide
  10. Jabber - A Brief Introduction [Campus login required]
  11. How to Access Horizon VDI in Your Web Browser
  12. eduroam - How Do I Configure My Android Device to Connect to eduroam Wireless Network?
  13. How to Move Files from the VDI to Your PC Using OneDrive
  14. How to Add a Shared Mailbox to Outlook
  15. How to Install Office 365 on a Windows PC
  16. How to View & Enable/Disable Outlook Notifications
  17. How to Uninstall & Reinstall a Program (Windows 10)
  18. Help Desk - DARS Password Criteria
  19. Edge (Windows 10)
  20. Safari (Windows 10)
  21. Opera (Windows 10)
  22. How to Clear Cache and Saved Passwords from Every Browser (Windows 10 & MacOS)
  23. Microsoft Teams - How do I start using Teams or install it to my desktop?
  24. WebEx - Creating a meeting session outside of Outlook
  25. Remote connecting to your computer (Desktop) on campus
  26. Help Desk - Account Activation for New Students, Faculty or Staff of UW-Parkside
  27. Duo 2 Step Authentication - FAQ (Frequently Asked Questions)
  28. Duo 2 Step Authentication - Common Issues
  29. Help Desk - Mac OS-Remove a password from your Keychain
  30. Excel - Quick Start
  31. HRS - Time and Absence Help [Campus login required]
  32. Excel - How to Extract Data from an Excel Spreadsheet using VLookup [Campus login required]
  33. Help Desk - How to view your Quarantine items [Campus login required]
  34. Canvas - Total Grade Calculation with Missing Assignments
  35. Outlook 2016 - Tips and Tricks [Campus login required]
  36. Help Desk - AV Cables and Connectors Identification [Campus login required]
  37. Excel - Copy Data Using Advanced Filter with VBA [Campus login required]
  38. DUO - Online Security Training
  39. SOLAR - Registering for Classes
  40. SOLAR - Course Evaluations instructions for students
  41. SOLAR - Registrar Wait Lists
  42. SOLAR - Transcripts - How to navigate to "Unofficial" and "Official" Transcripts in Solar
  43. DUO - 2 Step Authentication - Mobile on iPhone
  44. DUO - 2 Step Authentication - What it is and how it works
  45. DUO - 2 Step Authentication - Enrollment Guide
  46. Outlook - Mail for Windows Cheat Sheet
  47. MS_Cheatsheet_OutlookMailforWindows(1).pdf [Attachment file]
  48. Outlook Mobile - People, Contacts and Connections
  49. Outlook Mobile - Search and Share
  50. Outlook Mobile - How do I manage my inbox on iOS and Android Phones?
  51. Outlook Mobile - How do I manage my calendar on an iOS or Android Phone?
  52. Outlook for Mac
  53. Outlook - Essential Skills
  54. Outlook - Calendar
  55. Outlook - Contacts and Tasks
  56. Outlook - Organize my mailbox
  57. Outlook - Manage your mailbox.
  58. Outlook - Create and send email
  59. Outlook - What is it and how do I use it?
  60. Outlook - Quick Start
  61. Excel - Charts
  62. Excel - Create and Format Tables
  63. Excel - Formulas and Functions
  64. Excel - Formatting
  65. Excel - Move or copy cells and cell contents
  66. Excel - Insert or delete rows, and columns
  67. Excel - Introduction to Excel
  68. Excel - Create a Pivot Chart
  69. Help Desk - MacOS - How do I delete my Keychain?
  70. GlobalProtect VPN - Windows
  71. Outlook - How do I add my student email to my staff mailbox?
  72. VPN - Updating the GlobalProtect Client
  73. GlobalProtect VPN - Mac
  74. VPN - Faculty and Staff Resource - How do I setup VPN to access the UW-Parkside network? [Campus login required]
  75. Help Desk - Account Expiration, What happens when I leave the University?
  76. VOIP - Voicemail PIN Locked
  77. Printing - Recommended Printer List - Version - 11/9/2017
  78. DUO - How do I re-sync my fob?
  79. Help Desk - Instructions on removing cookies from a browser.
  80. Help Desk - Guest Password Requests and Creation
  81. How to disable pop-up blockers in a variety of browsers
  82. How to make macOS forget a password
  83. Help Desk - SharePoint 2013 Tutorial [Campus login required]
  84. Microsoft Edge - How to update my browser
  85. Internet Explorer - How to update my browser
  86. Chrome - How to update your browser
  87. Firefox - How to update my browser
  88. Outlook - Recall or replace an email message that you sent
  89. Help Desk - Outlook 2010 Calendar Sharing
  90. Help Desk - Script to Map Drives for Faculty and Staff
  91. Help Desk - General Information about the UW-Parkside Help Desk
  92. ResNet - How to connect to Resnet in the Residence Halls
  93. Help Desk - How to Access a Shared Mailbox with a Student Account
  94. eduroam - How to set it up on a laptop (Windows 7)
  95. SPSS - SPSS 24 Installation info for Mac Users
  96. Help Desk - Wireless Solutions
  97. Help Desk - Microsoft Surface Pro 3 Rotation Fix
  98. Help Desk - How to check if your email is being forwarded elsewhere
  99. Apple Device - How to reset the System Management Controller (SMC) on your Mac
  100. WebEx - Adding delegate access in Outlook
  101. WebEx - Meeting Center - Creating and Connecting to a WebEx Meeting
  102. Students - CS105 Class - Using HTML (Heather Miles)
  103. A04_Reading.pdf [Attachment file]
  104. VoIP - Conference Now
  105. Office 365 - What is it?
  106. Cookies [Glossary item]