1. Campus Outages
  2. GlobalProtect VPN - Mac
  3. How to Install Office 365 on a Windows PC
  4. Help Desk - General Information about the UW-Parkside Help Desk
  5. Duo 2 Step Authentication - Common Issues
  6. How to Clear Cache and Saved Passwords from Every Browser (Windows 10 & MacOS)
  7. Help Desk - Account Activation for New Students, Faculty or Staff of UW-Parkside
  8. How to Access Horizon VDI in Your Web Browser
  9. Canvas - Total Grade Calculation with Missing Assignments
  10. VoIP - Quick Start Guide, Cisco 8845
  11. WINDOWS - How to Connect a Campus Mapped Drive
  12. SOLAR - How can I find my Solar ID
  13. eduroam - Configure a wireless connection for Windows 8.1 And Windows 10
  14. Set Default App for .pdf Files in Windows
  15. User Guide - Online Course Evaluation Questions Setup V2
  16. Screen Sharing Issues related to Security and Privacy Settings on Mac OS Catalina
  17. Jabber - For Windows Quick Start Guide
  18. Jabber - A Brief Introduction [Campus login required]
  19. eduroam - How Do I Configure My Android Device to Connect to eduroam Wireless Network?
  20. How to Move Files from the VDI to Your PC Using OneDrive
  21. How to Add a Shared Mailbox to Outlook
  22. How to View & Enable/Disable Outlook Notifications
  23. How to Uninstall & Reinstall a Program (Windows 10)
  24. Help Desk - DARS Password Criteria
  25. Edge (Windows 10)
  26. Safari (Windows 10)
  27. Opera (Windows 10)
  28. Microsoft Teams - How do I start using Teams or install it to my desktop?
  29. WebEx - Creating a meeting session outside of Outlook
  30. Remote connecting to your computer (Desktop) on campus
  31. Duo 2 Step Authentication - FAQ (Frequently Asked Questions)
  32. Help Desk - Mac OS-Remove a password from your Keychain
  33. Excel - Quick Start
  34. HRS - Time and Absence Help [Campus login required]
  35. Excel - How to Extract Data from an Excel Spreadsheet using VLookup [Campus login required]
  36. Help Desk - How to view your Quarantine items [Campus login required]
  37. Outlook 2016 - Tips and Tricks [Campus login required]
  38. Help Desk - AV Cables and Connectors Identification [Campus login required]
  39. Excel - Copy Data Using Advanced Filter with VBA [Campus login required]
  40. SOLAR - Registering for Classes
  41. SOLAR - Registrar Wait Lists
  42. DUO - 2 Step Authentication - Mobile on iPhone
  43. DUO - 2 Step Authentication - What it is and how it works
  44. DUO - 2 Step Authentication - Enrollment Guide
  45. Outlook - Mail for Windows Cheat Sheet
  46. MS_Cheatsheet_OutlookMailforWindows(1).pdf [Attachment file]
  47. Outlook Mobile - People, Contacts and Connections
  48. Outlook Mobile - Search and Share
  49. Outlook Mobile - How do I manage my inbox on iOS and Android Phones?
  50. Outlook Mobile - How do I manage my calendar on an iOS or Android Phone?
  51. Outlook for Mac
  52. Outlook - Essential Skills
  53. Outlook - Calendar
  54. Outlook - Contacts and Tasks
  55. Outlook - Organize my mailbox
  56. Outlook - Manage your mailbox.
  57. Outlook - Create and send email
  58. Outlook - What is it and how do I use it?
  59. Outlook - Quick Start
  60. Excel - Charts
  61. Excel - Create and Format Tables
  62. Excel - Formulas and Functions
  63. Excel - Formatting
  64. Excel - Move or copy cells and cell contents
  65. Excel - Insert or delete rows, and columns
  66. Excel - Introduction to Excel
  67. Excel - Create a Pivot Chart
  68. GlobalProtect VPN - Windows
  69. Outlook - How do I add my student email to my staff mailbox?
  70. Help Desk - Account Expiration, What happens when I leave the University?
  71. VOIP - Voicemail PIN Locked
  72. Printing - Recommended Printer List - Version - 11/9/2017
  73. DUO - How do I re-sync my fob?
  74. Help Desk - Instructions on removing cookies from a browser.
  75. How to disable pop-up blockers in a variety of browsers
  76. Help Desk - SharePoint 2013 Tutorial [Campus login required]
  77. Microsoft Edge - How to update my browser
  78. Internet Explorer - How to update my browser
  79. Chrome - How to update your browser
  80. Firefox - How to update my browser
  81. Outlook - Recall or replace an email message that you sent
  82. Help Desk - Outlook 2010 Calendar Sharing
  83. Help Desk - Script to Map Drives for Faculty and Staff
  84. ResNet - How to connect to Resnet in the Residence Halls
  85. Help Desk - How to Access a Shared Mailbox with a Student Account
  86. eduroam - How to set it up on a laptop (Windows 7)
  87. Help Desk - Wireless Solutions
  88. Help Desk - Microsoft Surface Pro 3 Rotation Fix
  89. Help Desk - How to check if your email is being forwarded elsewhere
  90. Apple Device - How to reset the System Management Controller (SMC) on your Mac
  91. VoIP - Conference Now
  92. Office 365 - What is it?
  93. Cookies [Glossary item]