1. How to View & Enable/Disable Outlook Notifications
  2. How to Access Horizon VDI in Your Web Browser
  3. How to Move Files from the VDI to Your PC Using OneDrive
  4. How to Uninstall & Reinstall a Program (Windows 10)
  5. Opera (Windows 10)
  6. Safari (Windows 10)
  7. Internet Explorer (Windows 10)
  8. New Edge (Windows 10)
  9. Edge (Windows 10)
  10. Firefox (Windows 10)
  11. Chrome (Windows 10)
  12. How to Clear Cache and Saved Passwords from Every Browser (Windows 10 & MacOS)
  13. How to Update the Drivers on a Dell Docking Station
  14. Screen Sharing Issues related to Security and Privacy Settings on Mac OS Catalina
  15. Microsoft Teams - How do I start using Teams or install it to my desktop?
  16. Microsoft Teams - Quick Start Guide
  17. WebEx - Creating a meeting session outside of Outlook
  18. Remote connecting to your computer (Desktop) on campus
  19. How to Install Office 365 on a Windows PC [Campus login required]
  20. NAVIGATE - Adding To-Do's from Navigate to your Calendar
  21. Canvas [Instructor] - How to access a Canvas course from a "past" semester
  22. Canvas - 2019/2020 Course Availability Schedule
  23. SameSite Cookie Attribute [Glossary item]
  24. Canvas - Quizzes Page New Quizzes Button
  25. Collaborate Ultra - Network Connection Status
  26. NAVIGATE - Why cant I schedule an appointment in Navigate?
  27. NAVIGATE - Student Optimization
  28. Cookies [Glossary item]
  29. Kurzweil 3000 Assisstive Technology [Campus login required]
  30. Help Desk - Adding a Printer Code
  31. Canvas Support - Troubleshooting Guide: Missing Courses (Instructors)
  32. NAVIGATE: Quick Start Guide
  33. MAC - How to Map a Network Drive
  34. Canvas - FLEX - BSBA & PMGT Login Instructions
  35. FERPA (Family Educational Rights & Privacy Act) [Glossary item]
  36. TAM [Glossary item]
  37. Worm [Glossary item]
  38. Virus [Glossary item]
  39. Spoofing [Glossary item]
  40. Spear Phishing [Glossary item]
  41. Pharming [Glossary item]
  42. Malicious code (also malware) [Glossary item]
  43. Identity management [Glossary item]
  44. Hacktivist [Glossary item]
  45. Hacker [Glossary item]
  46. Denial‐of‐service attack (DOS) [Glossary item]
  47. Cybersecurity [Glossary item]
  48. Ransomware [Glossary item]
  49. Phishing [Glossary item]
  50. Outlook 2016 - Tips and Tricks [Campus login required]
  51. Help Desk - AV Cables and Connectors Identification [Campus login required]
  52. Excel - How to Extract Data from an Excel Spreadsheet using VLookup [Campus login required]
  53. Excel - Copy Data Using Advanced Filter with VBA [Campus login required]
  54. SOLAR - Registering for Classes
  55. MS_Cheatsheet_OutlookMailforWindows(1).pdf [Attachment file]
  56. Outlook - Mail for Windows Cheat Sheet
  57. Outlook Mobile - People, Contacts and Connections
  58. Outlook Mobile - Search and Share
  59. Outlook Mobile - How do I manage my calendar on an iOS or Android Phone?
  60. Outlook Mobile - How do I manage my inbox on iOS and Android Phones?
  61. Outlook for Mac
  62. Outlook - Essential Skills
  63. Outlook - Calendar
  64. Outlook - Contacts and Tasks
  65. Outlook - Organize my mailbox
  66. Outlook - Manage your mailbox.
  67. Outlook - Create and send email
  68. Outlook - What is it and how do I use it?
  69. Outlook - Quick Start
  70. Excel - Charts
  71. Excel - Create and Format Tables
  72. Excel - Formulas and Functions
  73. Excel - Formatting
  74. Excel - Move or copy cells and cell contents
  75. Excel - Insert or delete rows, and columns
  76. Excel - Introduction to Excel
  77. Excel - Quick Start
  78. Excel - Create a Pivot Chart
  79. Help Desk - How to view your Quarantine items [Campus login required]
  80. Help Desk - MacOS - How do I delete my Keychain?
  81. Help Desk - Mac OS-Remove a password from your Keychain
  82. SOLAR - Registrar Wait Lists
  83. HRS - Time and Absence Help [Campus login required]
  84. Outlook - How do I add my student email to my staff mailbox?
  85. VIDEO CONFERENCING - Webex or Ultra: Which conferencing tool is right for you?
  86. DUO - Online Security Training
  87. Campus Recycling & Waste Disposal Guide
  88. VPN - Troubleshooting the PaloAlto GlobalProtect Client (MacOS)
  89. Canvas - Total Grade Calculation with Missing Assignments
  90. VPN - Updating the GlobalProtect Client
  91. GlobalProtect VPN - Mac
  92. GlobalProtect VPN - Windows
  93. DUO - How do I re-sync my fob?
  94. How to make macOS forget a password
  95. How to disable pop-up blockers in a variety of browsers
  96. Microsoft Edge - How to update my browser
  97. Internet Explorer - How to update my browser
  98. Firefox - How to update my browser
  99. Chrome - How to update your browser
  100. Outlook - Recall or replace an email message that you sent
  101. Wireless printing from your MacOS Laptop
  102. Help Desk - Microsoft Surface Pro 3 Rotation Fix
  103. Office 365 - Forward email from Office 365 to another email account
  104. Help Desk - How to create a Google email account (Gmail)
  105. Duo 2 Step Authentication - Common Issues
  106. Duo 2 Step Authentication - FAQ (Frequently Asked Questions)
  107. DUO - 2 Step Authentication - Enrollment Guide
  108. DUO - 2 Step Authentication - What it is and how it works
  109. Campus Outages
  110. Help Desk - How to check if your email is being forwarded elsewhere
  111. Help Desk - Account Activation for New Students, Faculty or Staff of UW-Parkside
  112. Apple Device - How to reset the System Management Controller (SMC) on your Mac
  113. VOIP - Voicemail PIN Locked
  114. User Guide - Online Course Evaluation Questions Setup V2
  115. SOLAR - Course Evaluations instructions for students
  116. Help Desk - How to change your WiFi password on Mac
  117. Help Desk - How to change your mail password for Android
  118. Help Desk- Enable/Disable Outlook Clutter Filter
  119. Web Checkout- Returning a Checkout [Campus login required]
  120. Help Desk-Adding a Network Printer
  121. WebEx - Adding delegate access in Outlook
  122. WebEx - Meeting Center - Creating and Connecting to a WebEx Meeting
  123. Assign a Delegate to Schedule WebEx Meetings on Your Behalf [Campus login required]
  124. Help Desk- Manual Office Activation [Campus login required]
  125. A04_Reading.pdf [Attachment file]
  126. Students - CS105 Class - Using HTML (Heather Miles)
  127. Help Desk - How to clear your browser cache
  128. VoIP - Deleting all of your Voicemail Messages
  129. Test - UWP Training
  130. SOLAR - How can I find my Solar ID
  131. Jump lists: Modifying in Windows 10
  132. Windows 10 - Getting Started
  133. SOLAR - Transcripts - How to get your "Unofficial" Transcripts outside of Solar
  134. Help Desk - Changing Power Options on a Windows Machine
  135. Help Desk-Outlook showing From sending options
  136. Help Desk-Outlook Insufficient Memory Error
  137. VoIP - Conference Now
  138. Help Desk - Password Policy Help Graphic
  139. WINDOWS - How to Connect a Campus Mapped Drive
  140. Help Desk - How to update my secret security questions?
  141. Help Desk - How do I change my campus password?
  142. Help Desk - How to Change Your Windows 8, 10 Password
  143. Help Desk - How to Change Your Windows 7 Password
  144. Help Desk - Updating Your RangerMail Password on Your Android Device
  145. Help Desk - Updating Your RangerMail Password on Your Apple iOS Device
  146. Help Desk - Updating Your Wi-Fi Password on Your Android Device
  147. Help Desk - Updating Your Wi-Fi Password on Your Apple iOS Device
  148. Help Desk - Remote Users Resetting Passwords on UW-Parkside owned Laptop
  149. Help Desk - Accessing Office 365 via office.com
  150. Help Desk - How to clear your cache or browsing history in every browser
  151. SOLAR - How to check grades in SOLAR
  152. Blackboard Collaborate Ultra - Frequently Asked Questions
  153. VoIP - Quick Start Guide, Cisco 8845
  154. Jabber - For Windows Quick Start Guide
  155. Jabber - For Mac Quick Start Guide
  156. Jabber - A day in the life using Cisco Jabber [Campus login required]
  157. Jabber - 4 Really Cool Examples [Campus login required]
  158. Jabber - With Office 365 Advanced Capabilities [Campus login required]
  159. Jabber - A brief introduction [Campus login required]
  160. VoIP - Quick Start Guide [Campus login required]
  161. VoIP - Cisco 8800 IP Phone Tutorial [Campus login required]
  162. SPSS - SPSS 24 Installation info for Mac Users
  163. Help Desk - Password Reset Steps
  164. Printing - Recommended Printer List - Version - 11/9/2017
  165. Veterans Services - GI Bill Frequently Asked Questions
  166. Admissions - Campus Visit
  167. Admissions - Placement Testing
  168. Admissions - Youth Options Information
  169. Office 365 - Mac Download
  170. Admissions - Financial Aid and Paying for College
  171. Veterans Services - How do I contact the Department of Veterans Affairs?
  172. Wireless printing from your Windows x32 laptop
  173. Wireless printing from your Windows x64 laptop
  174. eduroam - Configure a wireless connection for Windows 8.1 And Windows 10
  175. Mac - Display Settings
  176. Help Desk - How to take a screen shot on a PC
  177. Help Desk - How do I remove Mailboxes from my Outlook View
  178. SOLAR - Transcripts - How to get your "Official" Transcripts outside of Solar
  179. Help Desk - Printer Maintenence
  180. Adobe Flash Player - Download
  181. Help Desk - DARS Password Criteria
  182. Help Desk - Instructions on removing cookies from a browser.
  183. Help Desk - Guest Password Requests and Creation
  184. SOLAR - Transcripts - How to navigate to "Unofficial" and "Official" Transcripts in Solar
  185. Microsoft Word - Does your document meet accessibility standards?
  186. Help Desk - Calendar Sharing With Outlook 2010
  187. Email Help - Options For Moving Your Alumni Email
  188. Help Desk - SharePoint 2013 Tutorial [Campus login required]
  189. Office 365 - What is it?
  190. VPN - Faculty and Staff Resource - How do I setup VPN to access the UW-Parkside network? [Campus login required]
  191. eduroam - How Do I Configure My Android Device to Connect to eduroam Wireless Network?
  192. Help Desk - How to Access a Shared Mailbox with a Student Account
  193. ResNet - How to connect to Resnet in the Residence Halls
  194. Help Desk - Script to Map Drives for Faculty and Staff
  195. Help Desk - Outlook 2010 Calendar Sharing
  196. Help Desk - Wireless Solutions
  197. Help Desk - Account Expiration, What happens when I leave the University?
  198. Help Desk - General Information about the UW-Parkside Help Desk
  199. eduroam - How to set it up on a laptop (Windows 7)