1. How to Access Horizon VDI in Your Web Browser
  2. How to View & Enable/Disable Outlook Notifications
  3. Campus Outages
  4. How to Move Files from the VDI to Your PC Using OneDrive
  5. How to Uninstall & Reinstall a Program (Windows 10)
  6. Screen Sharing Issues related to Security and Privacy Settings on Mac OS Catalina
  7. Help Desk - DARS Password Criteria
  8. Chrome (Windows 10)
  9. Firefox (Windows 10)
  10. New Edge (Windows 10)
  11. Edge (Windows 10)
  12. Internet Explorer (Windows 10)
  13. Safari (Windows 10)
  14. Opera (Windows 10)
  15. How to Clear Cache and Saved Passwords from Every Browser (Windows 10 & MacOS)
  16. How to Update the Drivers on a Dell Docking Station
  17. How to Install Office 365 on a Windows PC [Campus login required]
  18. Microsoft Teams - How do I start using Teams or install it to my desktop?
  19. Microsoft Teams - Quick Start Guide
  20. WINDOWS - How to Connect a Campus Mapped Drive
  21. MAC - How to Map a Network Drive
  22. WebEx - Creating a meeting session outside of Outlook
  23. Remote connecting to your computer (Desktop) on campus
  24. Help Desk - Account Activation for New Students, Faculty or Staff of UW-Parkside
  25. Duo 2 Step Authentication - FAQ (Frequently Asked Questions)
  26. Duo 2 Step Authentication - Common Issues
  27. Help Desk - Mac OS-Remove a password from your Keychain
  28. Excel - Quick Start
  29. HRS - Time and Absence Help [Campus login required]
  30. Excel - How to Extract Data from an Excel Spreadsheet using VLookup [Campus login required]
  31. Help Desk - How to view your Quarantine items [Campus login required]
  32. NAVIGATE - Adding To-Do's from Navigate to your Calendar
  33. Canvas - 2019/2020 Course Availability Schedule
  34. Canvas [Instructor] - How to access a Canvas course from a "past" semester
  35. SameSite Cookie Attribute [Glossary item]
  36. Canvas Support - Troubleshooting Guide: Missing Courses (Instructors)
  37. Canvas - FLEX - BSBA & PMGT Login Instructions
  38. Canvas - Quizzes Page New Quizzes Button
  39. Collaborate Ultra - Network Connection Status
  40. NAVIGATE - Why cant I schedule an appointment in Navigate?
  41. NAVIGATE - Student Optimization
  42. Kurzweil 3000 Assisstive Technology [Campus login required]
  43. Help Desk - How to clear your browser cache
  44. Help Desk - Adding a Printer Code
  45. Canvas - Total Grade Calculation with Missing Assignments
  46. NAVIGATE: Quick Start Guide
  47. VIDEO CONFERENCING - Webex or Ultra: Which conferencing tool is right for you?
  48. Web Checkout- Returning a Checkout [Campus login required]
  49. Outlook 2016 - Tips and Tricks [Campus login required]
  50. Help Desk - AV Cables and Connectors Identification [Campus login required]
  51. Excel - Copy Data Using Advanced Filter with VBA [Campus login required]
  52. DUO - Online Security Training
  53. SOLAR - Registering for Classes
  54. SOLAR - Course Evaluations instructions for students
  55. SOLAR - Registrar Wait Lists
  56. SOLAR - Transcripts - How to navigate to "Unofficial" and "Official" Transcripts in Solar
  57. SOLAR - Transcripts - How to get your "Official" Transcripts outside of Solar
  58. SOLAR - Transcripts - How to get your "Unofficial" Transcripts outside of Solar
  59. DUO - 2 Step Authentication - What it is and how it works
  60. DUO - 2 Step Authentication - Enrollment Guide
  61. Outlook - Mail for Windows Cheat Sheet
  62. MS_Cheatsheet_OutlookMailforWindows(1).pdf [Attachment file]
  63. Outlook Mobile - People, Contacts and Connections
  64. Outlook Mobile - Search and Share
  65. Outlook Mobile - How do I manage my inbox on iOS and Android Phones?
  66. Outlook Mobile - How do I manage my calendar on an iOS or Android Phone?
  67. Outlook for Mac
  68. Outlook - Essential Skills
  69. Outlook - Calendar
  70. Outlook - Contacts and Tasks
  71. Outlook - Organize my mailbox
  72. Outlook - Manage your mailbox.
  73. Outlook - Create and send email
  74. Outlook - What is it and how do I use it?
  75. Outlook - Quick Start
  76. Excel - Charts
  77. Excel - Create and Format Tables
  78. Excel - Formulas and Functions
  79. Excel - Formatting
  80. Excel - Move or copy cells and cell contents
  81. Excel - Insert or delete rows, and columns
  82. Excel - Introduction to Excel
  83. Excel - Create a Pivot Chart
  84. Help Desk - MacOS - How do I delete my Keychain?
  85. GlobalProtect VPN - Windows
  86. Outlook - How do I add my student email to my staff mailbox?
  87. Veterans Services - GI Bill Frequently Asked Questions
  88. Campus Recycling & Waste Disposal Guide
  89. Help Desk - Password Reset Steps
  90. Blackboard Collaborate Ultra - Frequently Asked Questions
  91. Microsoft Word - Does your document meet accessibility standards?
  92. VPN - Troubleshooting the PaloAlto GlobalProtect Client (MacOS)
  93. VPN - Updating the GlobalProtect Client
  94. GlobalProtect VPN - Mac
  95. VPN - Faculty and Staff Resource - How do I setup VPN to access the UW-Parkside network? [Campus login required]
  96. Help Desk - Remote Users Resetting Passwords on UW-Parkside owned Laptop
  97. Help Desk - Account Expiration, What happens when I leave the University?
  98. VOIP - Voicemail PIN Locked
  99. Adobe Flash Player - Download
  100. Admissions - Financial Aid and Paying for College
  101. Mac - Display Settings
  102. Admissions - Youth Options Information
  103. Admissions - Placement Testing
  104. Admissions - Campus Visit
  105. eduroam - Configure a wireless connection for Windows 8.1 And Windows 10
  106. Wireless printing from your Windows x64 laptop
  107. Wireless printing from your Windows x32 laptop
  108. Veterans Services - How do I contact the Department of Veterans Affairs?
  109. Office 365 - Mac Download
  110. Help Desk - How to take a screen shot on a PC
  111. Help Desk - How do I remove Mailboxes from my Outlook View
  112. Help Desk - Printer Maintenence
  113. Help Desk - Installing TIFF IFilter in Windows 7
  114. Admissions - Enrollment and Application Fee
  115. Office 365 Online - What's Included?
  116. Printing - Recommended Printer List - Version - 11/9/2017
  117. DUO - How do I re-sync my fob?
  118. Help Desk - Instructions on removing cookies from a browser.
  119. Help Desk - Guest Password Requests and Creation
  120. How to disable pop-up blockers in a variety of browsers
  121. How to make macOS forget a password
  122. Help Desk - Calendar Sharing With Outlook 2010
  123. Email Help - Options For Moving Your Alumni Email
  124. Help Desk - SharePoint 2013 Tutorial [Campus login required]
  125. Microsoft Edge - How to update my browser
  126. Internet Explorer - How to update my browser
  127. Chrome - How to update your browser
  128. Firefox - How to update my browser
  129. Outlook - Recall or replace an email message that you sent
  130. Help Desk - Outlook 2010 Calendar Sharing
  131. Help Desk - Script to Map Drives for Faculty and Staff
  132. Help Desk - General Information about the UW-Parkside Help Desk
  133. eduroam - How Do I Configure My Android Device to Connect to eduroam Wireless Network?
  134. ResNet - How to connect to Resnet in the Residence Halls
  135. Help Desk - How to Access a Shared Mailbox with a Student Account
  136. eduroam - How to set it up on a laptop (Windows 7)