1. Office 365 - What is it?
  2. eduroam - How to set it up on a laptop (Windows 7)
  3. Help Desk - How to Access a Shared Mailbox with a Student Account
  4. ResNet - How to connect to Resnet in the Residence Halls
  5. Help Desk - Script to Map Drives for Faculty and Staff
  6. Help Desk - Outlook 2010 Calendar Sharing
  7. Help Desk - SharePoint 2013 Tutorial [Campus login required]
  8. Help Desk - Instructions on removing cookies from a browser.
  9. Help Desk - Account Expiration, What happens when I leave the University?
  10. SOLAR - Transcripts - How to get your "Official" Transcripts outside of Solar
  11. Outlook 2016 - Tips and Tricks [Campus login required]
  12. Phishing [Glossary item]
  13. Ransomware [Glossary item]
  14. Cybersecurity [Glossary item]
  15. Denial‐of‐service attack (DOS) [Glossary item]
  16. Hacker [Glossary item]
  17. Hacktivist [Glossary item]
  18. Identity management [Glossary item]
  19. Pharming [Glossary item]
  20. Spear Phishing [Glossary item]
  21. Spam [Glossary item]
  22. Spoofing [Glossary item]
  23. Virus [Glossary item]
  24. Worm [Glossary item]
  25. NAVIGATE - Student Optimization
  26. Malicious code (also malware) [Glossary item]
  27. How to Update the Drivers on a Dell Docking Station
  28. Opera (Windows 10)
  29. Safari (Windows 10)
  30. Internet Explorer (Windows 10)
  31. Edge (Windows 10)
  32. New Edge (Windows 10)
  33. Firefox (Windows 10)
  34. How to Uninstall & Reinstall a Program (Windows 10)
  35. How to View & Enable/Disable Outlook Notifications
  36. How to Remove and re-add an Exchange account from iOS devices
  37. Using Honorlock in Incognito Mode
  38. eduroam - How Do I Configure My Android Device to Connect to eduroam Wireless Network?
  39. How to Enroll and Authenticate with DUO Mobile
  40. Jabber - For Windows Quick Start Guide
  41. Set Default App for .pdf Files in Windows
  42. Duplicating a Quiz Either Within a Canvas Course or to a Different Canvas Course
  43. Zoom - How to Sign In to Zoom at UW-Parkside
  44. How to Clear Cache and Saved Passwords from Every Browser (Windows 10 & MacOS)
  45. How to Install Office 365 on a Windows PC
  46. Help Desk - General Information about the UW-Parkside Help Desk
  47. Help Desk - Wireless Solutions
  48. How to Add the Zoom for Outlook add-in to Outlook