1. How to Add the Zoom for Outlook add-in to Outlook
  2. Zoom - How to Sign In to Zoom at UW-Parkside
  3. Set Default App for .pdf Files in Windows
  4. How to Enroll and Authenticate with DUO Mobile
  5. How to Remove and re-add an Exchange account from iOS devices
  6. Using Honorlock in Incognito Mode
  7. How to View & Enable/Disable Outlook Notifications
  8. How to Uninstall & Reinstall a Program (Windows 10)
  9. Opera (Windows 10)
  10. Safari (Windows 10)
  11. Internet Explorer (Windows 10)
  12. New Edge (Windows 10)
  13. Edge (Windows 10)
  14. Firefox (Windows 10)
  15. How to Clear Cache and Saved Passwords from Every Browser (Windows 10 & MacOS)
  16. Duplicating a Quiz Either Within a Canvas Course or to a Different Canvas Course
  17. How to Update the Drivers on a Dell Docking Station
  18. How to Install Office 365 on a Windows PC
  19. NAVIGATE - Student Optimization
  20. Worm [Glossary item]
  21. Virus [Glossary item]
  22. Spoofing [Glossary item]
  23. Spear Phishing [Glossary item]
  24. Spam [Glossary item]
  25. Pharming [Glossary item]
  26. Malicious code (also malware) [Glossary item]
  27. Identity management [Glossary item]
  28. Hacktivist [Glossary item]
  29. Hacker [Glossary item]
  30. Denial‐of‐service attack (DOS) [Glossary item]
  31. Cybersecurity [Glossary item]
  32. Ransomware [Glossary item]
  33. Phishing [Glossary item]
  34. Outlook 2016 - Tips and Tricks [Campus login required]
  35. Jabber - For Windows Quick Start Guide
  36. SOLAR - Transcripts - How to get your "Official" Transcripts outside of Solar
  37. Help Desk - Instructions on removing cookies from a browser.
  38. Help Desk - SharePoint 2013 Tutorial [Campus login required]
  39. Office 365 - What is it?
  40. eduroam - How Do I Configure My Android Device to Connect to eduroam Wireless Network?
  41. Help Desk - How to Access a Shared Mailbox with a Student Account
  42. ResNet - How to connect to Resnet in the Residence Halls
  43. Help Desk - Script to Map Drives for Faculty and Staff
  44. Help Desk - Outlook 2010 Calendar Sharing
  45. Help Desk - Wireless Solutions
  46. Help Desk - Account Expiration, What happens when I leave the University?
  47. Help Desk - General Information about the UW-Parkside Help Desk
  48. eduroam - How to set it up on a laptop (Windows 7)