1. Duplicating a Quiz Either Within a Canvas Course or to a Different Canvas Course
  2. How to Uninstall & Reinstall a Program (Windows 10)
  3. Help Desk - General Information about the UW-Parkside Help Desk
  4. How to Update the Drivers on a Dell Docking Station
  5. ResNet - How to connect to Resnet in the Residence Halls
  6. eduroam - How Do I Configure My Android Device to Connect to eduroam Wireless Network?
  7. eduroam - How to set it up on a laptop (Windows 7)
  8. Help Desk - Account Expiration, What happens when I leave the University?
  9. Help Desk - Wireless Solutions
  10. SOLAR - Transcripts - How to get your "Official" Transcripts outside of Solar
  11. Help Desk - How to Access a Shared Mailbox with a Student Account
  12. Jabber - For Windows Quick Start Guide
  13. Help Desk - Outlook 2010 Calendar Sharing
  14. Help Desk - Script to Map Drives for Faculty and Staff
  15. Office 365 - What is it?
  16. Help Desk - Instructions on removing cookies from a browser.
  17. Using Honorlock in Incognito Mode
  18. How to Enroll and Authenticate with DUO Mobile
  19. How to Install Office 365 on a Windows PC
  20. How to Clear Cache and Saved Passwords from Every Browser (Windows 10 & MacOS)
  21. How to View & Enable/Disable Outlook Notifications
  22. Firefox (Windows 10)
  23. Spear Phishing [Glossary item]
  24. Denial‐of‐service attack (DOS) [Glossary item]
  25. Virus [Glossary item]
  26. Safari (Windows 10)
  27. Phishing [Glossary item]
  28. Spam [Glossary item]
  29. Worm [Glossary item]
  30. Hacktivist [Glossary item]
  31. Malicious code (also malware) [Glossary item]
  32. Spoofing [Glossary item]
  33. Hacker [Glossary item]
  34. Cybersecurity [Glossary item]
  35. Pharming [Glossary item]
  36. Opera (Windows 10)
  37. Ransomware [Glossary item]
  38. Identity management [Glossary item]
  39. New Edge (Windows 10)
  40. How to Remove and re-add an Exchange account from iOS devices
  41. NAVIGATE - Student Optimization
  42. Edge (Windows 10)
  43. Internet Explorer (Windows 10)
  44. Zoom - How to Sign In to Zoom at UW-Parkside
  45. Set Default App for .pdf Files in Windows
  46. How to Add the Zoom for Outlook add-in to Outlook
  47. Help Desk - SharePoint 2013 Tutorial [Campus login required]
  48. Outlook 2016 - Tips and Tricks [Campus login required]