1. Zoom - How to Sign In to Zoom at UW-Parkside
  2. Duplicating a Quiz Either Within a Canvas Course or to a Different Canvas Course
  3. Set Default App for .pdf Files in Windows
  4. Jabber - For Windows Quick Start Guide
  5. How to Enroll and Authenticate with DUO Mobile
  6. eduroam - How Do I Configure My Android Device to Connect to eduroam Wireless Network?
  7. Using Honorlock in Incognito Mode
  8. How to Remove and re-add an Exchange account from iOS devices
  9. How to Install Office 365 on a Windows PC
  10. How to View & Enable/Disable Outlook Notifications
  11. How to Uninstall & Reinstall a Program (Windows 10)
  12. Firefox (Windows 10)
  13. New Edge (Windows 10)
  14. Edge (Windows 10)
  15. Internet Explorer (Windows 10)
  16. Safari (Windows 10)
  17. Opera (Windows 10)
  18. How to Clear Cache and Saved Passwords from Every Browser (Windows 10 & MacOS)
  19. How to Update the Drivers on a Dell Docking Station
  20. NAVIGATE - Student Optimization
  21. Outlook 2016 - Tips and Tricks [Campus login required]
  22. DUO - Online Security Training
  23. SOLAR - Transcripts - How to navigate to "Unofficial" and "Official" Transcripts in Solar
  24. SOLAR - Transcripts - How to get your "Official" Transcripts outside of Solar
  25. VPN - Faculty and Staff Resource - How do I setup VPN to access the UW-Parkside network? [Campus login required]
  26. Help Desk - Account Expiration, What happens when I leave the University?
  27. Help Desk - Instructions on removing cookies from a browser.
  28. Help Desk - SharePoint 2013 Tutorial [Campus login required]
  29. Help Desk - Outlook 2010 Calendar Sharing
  30. Help Desk - Script to Map Drives for Faculty and Staff
  31. Help Desk - General Information about the UW-Parkside Help Desk
  32. ResNet - How to connect to Resnet in the Residence Halls
  33. Help Desk - How to Access a Shared Mailbox with a Student Account
  34. eduroam - How to set it up on a laptop (Windows 7)
  35. Help Desk - Wireless Solutions
  36. Office 365 - What is it?
  37. Malicious code (also malware) [Glossary item]
  38. Worm [Glossary item]
  39. Virus [Glossary item]
  40. Spoofing [Glossary item]
  41. Spam [Glossary item]
  42. Spear Phishing [Glossary item]
  43. Pharming [Glossary item]
  44. Identity management [Glossary item]
  45. Hacktivist [Glossary item]
  46. Hacker [Glossary item]
  47. Denial‐of‐service attack (DOS) [Glossary item]
  48. Cybersecurity [Glossary item]
  49. Ransomware [Glossary item]
  50. Phishing [Glossary item]