VOIP - Voicemail PIN Locked

The purpose of this article to provide instructions on how to unlock your PIN for your voicemail.

      Please note the following about voicemail:
        • If a customer calls and is locked out of voicemail, it will unlock itself after 1 hour.
        • Or you could send them to their own email as the voicemail message can be heard through the email too without the need of the PIN.
        • Or you could have them log into the link below and click on “Messaging Assistant” and click on “Passwords” and change PIN.
        • https://cuc1.voip.uwp.edu/ciscopca/home.do