How to locate a CaptureSpace recording file on a Windows computer

CaptureSpace file upload error [workaround] - Instructions on how to find a CaptureSpace recording file on a Windows computer and manually upload it to Kaltura MediaSpace.

  1. Log into Kaltura MediaSpace.
  2. Click to expand the Add New drop down menu and then select CaptureSpace Lite.

  3. Image of Kaltura MediaSpace > Add New > CaptureSpace Lite menu selection

  4. After the Kaltura CaptureSpace Desktop Recorder launches, click on the Settings tab.

  5. Image of Kaltura CaptureSpace >Settings Tab

  6. Under Local Media Files Storage, highlight and Copy the file folder location string.

    Image of Kaltura CaptureSpace Desktop Recorder > Settings Tab > Highlight and copy file folder location string <em>process</em>

  7. Open Windows Explorer and Paste the file folder location string into the folder path bar at the top of the explorer window.

  8. Image of Windows Explorer

  9. Click on the Date modified field to sort the contents of the folder by date.

  10. Image of Windows Explorer > Sort by Date modified

  11. Locate the folder with the date/time that corresponds to the recording date/time. Double click on the selected folder to open it.

    Image of Windows Explorer file selection


  12. Each recording file folder should contain three files; two image files (.jpg) and one media file (.mp4). Right click on the .mp4 file and then select Copy.

  13. Image of Windows Explorer folder containing two .jpg image files and one .mp4 file

  14. Paste the .mp4 file in a selected folder that is easily accessible.
  15. Go back to MediaSpace and expand the Add New drop down menu and then select Media Upload.

  16. Image of Kaltura MediaSpace Add New > Media Upload menu selection

  17. Click on the blue Choose a file to upload button.

  18. Image of Kaltura MediaSpace > Choose a file to upload button

  19. Navigate to the selected recording file (.mp4), select it, and then click on the Open button.

  20. Image of Windows Explorer > file location folder

  21. Once the file upload is complete, and you've finished adding the preferred file information and meta data, click on the blue Save button to finalize the upload process.

  22. Image of Kaltura MediaSpace file upload window



Keywords:CaptureSpace, Kaltura, Windows, upload, error, file, mediaspace,   Doc ID:75406
Owner:Linda W.Group:UW Parkside
Created:2017-08-10 10:54 CDTUpdated:2017-08-10 15:46 CDT
Sites:UW Parkside
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