How to Enroll and Authenticate with DUO Mobile

This guide provides instructions on how to enroll in the DUO system as a UW-Parkside student. Additionally, it highlights how to log into Canvas and Solar with DUO using suggested methods.

How to Enroll and Authenticate with DUO Mobile


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Part One: Enrollment

 

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Part Two: Two-Step Authentication

 

 

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1. Send Me a Push (recommended): The quickest option for authentication is a DUO push. This will send a notification to your phone that when tapped, will bring open a screen with “Approve” or “Deny” options. Tapping “Approve” will log you fully into Canvas or Solar. 

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2. Enter a Passcode: To log in using a passcode from your DUO Mobile app, open your DUO Mobile. Tap down the chevron icon on your DUO mobile screen to generate a DUO code. If there is already a code on-screen, press refresh to generate a new one. Enter this six-digit code into the DUO prompt and click “Log In” to log you fully into Canvas or Solar.

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3. Call Me: This option will call your phone. After pressing any key to confirm, you will be logged fully into Canvas or Solar.

 

If you come across any issues while using DUO, please contact the Tech Bar at (262) 595-2444 by phone or at Wyllie Hall L107 in-person; 7:45AM-10PM (Mon-Thur) and 7:45AM-4:30PM (Fri).