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Help Desk - Corrupt File Message in Word or Excel

The purpose of this article is to provide instructions on to to fix a problem in MS Word or Excel 2010

While trying to open an Excel or Word document, you receive the following error message.

"The file is corrupt and cannot be opened"

Try the following steps:

1. Open Excel or Word 2010.
2. Click on File > Options.

3. Select Trust Center > Trust center settings.

4. Select Protected view.
5. Uncheck all the options under Protected View > OK.

6. Restart Excel 2010 and try to open Excel and Word documents.

Keywords:help desk, corrupt file can not open document word excel   Doc ID:48762
Owner:Cindy S.Group:UW Parkside
Created:2015-03-13 09:03 CSTUpdated:2019-03-14 13:42 CST
Sites:UW Parkside
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