Topics Map > UWP Help Desk
Topics Map > UWP Computer Lab
Topics Map > Campus Services > Software
Topics Map > Campus Services > Training
Topics Map > Campus Services > Help and Support Services
Update Internet Explorer 9 or 10
For some reason, machines with IE 9 installed are having issues where Internet Explorer will crash unexpectedly and repeatedly, sometimes causing unsaved work to be lost. If you do not require IE9 for specific applications, Internet Explorer can be upgraded using a standalone installer (found here) on a case by case basis, or by personal election. There are two editions of IE11: a 64-bit or 32-bit version. Before selecting an installer, we must first determine your computer's architecture.
Internet Explorer 9 is failing to function across campus. Follow these instructions to upgrade to IE11.
Note: If you have a new machine or recently had your machine re-imaged, you have a 64-bit Windows installation.
To determine whether Windows is 32- or 64-bit, click on the start menu. On the right hand column, right-click Computer, and click Properties.
Under the System heading in the new window, verify System Type is either 32-bit or 64-bit operating system.
Select the IE11 installer that matches your system type.