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Update Internet Explorer 9 or 10

Internet Explorer 9 is failing to function across campus. Follow these instructions to upgrade to IE11.

For some reason, machines with IE 9 installed are having issues where Internet Explorer will crash unexpectedly and repeatedly, sometimes causing unsaved work to be lost. If you do not require IE9 for specific applications, Internet Explorer can be upgraded using a standalone installer (found here) on a case by case basis, or by personal election. There are two editions of IE11: a 64-bit or 32-bit version. Before selecting an installer, we must first determine your computer's architecture.
Note: If you have a new machine or recently had your machine re-imaged, you have a 64-bit Windows installation.

To determine whether Windows is 32- or 64-bit, click on the start menu. On the right hand column, right-click Computer, and click Properties.



Under the System heading in the new window, verify System Type is either 32-bit or 64-bit operating system.


Select the IE11 installer that matches your system type.






Keywords:Internet, explorer, stopped, working, not, working, shut, down, broken,   Doc ID:48583
Owner:Cindy S.Group:UW Parkside
Created:2015-03-10 08:11 CSTUpdated:2019-03-14 13:45 CST
Sites:UW Parkside
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